I recently had the unfortunate experience of trying to renew a prescription at CVS. I pointed out to the girl that took the Dr slip from me that the Dr had written it for one year, 180 pills and 3 renewals at 180. I told her that I only wanted one months supply and asked if that was a problem the way the prescription was written. She said No Problem!
Ha! I went to pick up the prescription today and asked what the renewals showed. It showed 3 refills at 30 each. I told the clerk that it was supposed to read 11 at 30 each, not 3. She goes to the computer and shows me that the computer says I have three refills at 180 each. I said that was not right, since the order I was picking up was only for 30 pills and not 180, therefore the computer should either show 11 at 30 or 1 at 60 and 3 at 180.
She insisted that the computer was right, that I had 3 refills left at 180. Nothing I said could sway her feeble mind, the computer was right as far as she was concerned because she didn't know how to calculate the correct number. Mind boggling stupidity!