This past Sunday, there was a 3.5 inch digital TV advertised for sale in the CVS circular. That afternoon, I went to my nearby CVS store and was told they did NOT have that item in stock, and most likely would NOT receive the item advertised.
The following day, Monday, I went two miles to a newer and larger CVS store and inquired about the same TV set. Again, I was told that it was NOT in stock, but should be in stock by today, Wednesday. Today, I returned to that store, and was again told the 3.5 inch digital TV was NOT in stock and there was NO indication that the store would ever receive one in during the sale period.
This was very frustrating for me. Especially with the storm season here in full swing. I have had and purchased small TVs before from CVS and I don't understand why something was advertised when there apparently were NO plans to have that item available, at least at the two stores closest to me. To me, this is false advertising and is very misleading, or what is called a bait and switch, because a larger unit costing about $30 more was IN STOCK, while the other one was NOT in stock.
I would appreciate it if you would at least be truthful in your ads from now on and make sure an item will be available if it is featured in your weekly circular. Otherwise, I may switch my loyalty from CVS to Walgreens, something I don't want to do, but I will if that is what it takes to get your company to be more honest and truthful in its advertising.
I sincerely doubt that sending this message or filing this complaint will do any good, as it hasn't in the past.