CVS Glendale NY 11395 store # 1107

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Category: Lifestyle

Contact Information
Glendale, New York, United States

Phone number: 718 456-1180
cvs.com

CVS Glendale NY 11395 store # 1107 Reviews

consumer614 January 22, 2011
Pharmacist
These very young pharmacy grads need alot to learn about customer relations, what ever happened to the customer is always right.??? I ordered a very specific prescription refil for Shingles of my eye (neurontin) that I have been taking every month since january I paid 83.00 for my prescription & went home. When I got home I realized it was an ointment I had not needed since June. I went back this morning, (the girl that filled was not there). Another pharmicist told me since I took it home I cannot return it ( federal law) I told them it was their mistake and to refund my money . She would not, She said I was a liar and that I had specifically ordered the ointment therfore I would not be refunded. I repeated it was a store mistake, she said I must be deaf because I was NOT hearing her. At that point I attempted to grab the prescription from her hand, My nail scratched her finger, she started screaming I assulted her & called 911 to say she had been assulted. I walked outside without the merchandice I paid $83.oo for and waited for the police. I disputed the charge that's all I can do. I will Never go back in that store.

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