The pharmacy staff at the CVS in Pinellas Park, Florida treated me so rudely this afternoon, May 16th, 2010. My wife and daughter asked to use the bathroom bef0re doing our shopping there, and when I also stepped into the corridor to use the water fountain, "Jessica" yelled out across the counter, "SIR, SIR, YOU'LL HAVE TO STEP OUT OF THERE AND WAIT TILL THEY ARE DONE." I explained I was just getting some water, that's all, and it was just my wife and daughter and I was with them, and that we were a family. She said, "I DON'T CARE, THAT'S OUR POLICY. ONLY TWO PEOPLE AT A TIME USING THE BATHROOM." I told her I wasn't using the bathroom; I'd been out in 90 degree weather for several hours and wanted a drink of water. I could see the water fountain in front of me on the other side of the door was located about 15 feet from another door down a hallway that led to the bathroom. I'm a 52-year old man; I don't look threatening and I'm not a security risk. We didn't have any packages, so theft was not a consideration. We didn't look like hoodlums. There were very few people in the store. But to hear Jessica and then the other pharmacy employees yelling at me in public, chastising me for trying to drink water while my wife and our 7-year old daughter were using the bathroom, was humiliating. The store manager had to get involved before the pharmacy employees apologized. Such blind allegiance to "following orders" and not exercising any common sense judgment or discretion is reprehensible. We left the store and went to a Walgreen's down the street. I might dump my CVS card, and I'm tempted to seek legal counsel for the humiliation I suffered.

treat their pharmacists like criminals..guilty until proven innocent

Be aware of CVS store #6238. It has been atleast two they have gave me the wrong medicine. The first time the name matched my father inlaw but when I took a second look at home the address was different. I was given someone else medicine. I took it back the reps didnt think it wsas no big deal no apology given. Wow?

My husband the second time picked up my sons medicine and was given someone else. Most of the time they do not know what is going on. They are very disorganized.

After about two years I decide to go back nothing has changed CS is rude, Disorganized. I waist to much time being told my medicine will be ready and when I go I get tols atlesat two more times to come back. I waited in drive thru for 30 minuted so they could tell me no they dont have the prescription, and will not be able to fill any time soon.

My mother had total hip replacement surgery, I had her scripts fill there, 2 days later my mother obtained a rash, i went to CVS to ask the pharmacist what I could do to relive her pain on of itching and swealing The Pharmacisits, Was rude, and to be honest a big asshole. I wanted to realive my mother of her discomfort temporality and needed advise from a pharmacist of what i should do. She said call the doctor what can I do. The cashier was more help as being a 3 yrs med student she told me what i needed to do and it worked, It makes me sad that someone like a pharmist would treat someone who had questions about health care to be rude like she was. After my brother went to urugent care yesterday they gave him scrips for emergency inhailers, he dropped them off and was told to come back a hour later, He came back and the script and it was not filled. They left it by the cash register and never turned it in. They told him to wait for another hour. Im totally disgusted from this store. I will never use this CVS again.

Many Complaints: First, they offer automatic monthly refills for regularly used prescriptions - however, you go on the scheduled date and they look for your prescriptions and "can't find them." Not once or twice but every time! Next, I finally cancelled their "automatic refill" (joke). When my prescription expired, they assured me that in 24 hours they would get a refill from my doctor. I gave them 48 hours. Well, they said my doctor never responded to their fax...guess what! They faxed a request to my doctors phone service with no fax attached. Talk about incompetent. I have a lot of patience...I am a teacher and work with children every day but this is beyond patience, it's incompetence. On top of all of this, they are discourteous and rude! UNBELIEVABLE.