I am having a problem with my Manager not standing up to our Shift A supervisor. The Shift A runs everything in our store... it is getting to the point that this Shift A is starting to try to get me in trouble for things that i have not done. This chick is 5 years younger than i am. I have been with the company now for 8 months and i still have not had any training.. all the training i have tought myself..

Saturday, June 18, 2011 store checked out at 6:26 pm
Today my friend and I walked in to CVS store location at 12260 Bellaire Blvd, Houston, TX 77072. First, I did not see any fliers at entrance door, I asked the cashier (he looked like INDIAN), Reg. #04, Tran #7086, Cashier #0538065, Store # 5884 to have any fliers and anything for sale today. The cashier replied to me, there is no sale today. I bought limited 5 bottle 2 litters Coca Cola by my CVS Extra Care card and then my friend bought the same amount limited like me by using her own CVS Extra Care card. The cashier said "NO" and because he said "WE ARE ONE HOUSEHOLD" that why my friend could not buy the products. My friend asked for the store manager (he looked like INDIAN too) "WHAT'S WRONG AND WHY?" the answer was "WE ARE ONE HOUSEHOLD"
For example: Their mothers and I went to CVS store at same time and talked with each other, or You and I went to CVS together. Will we be a household members???
They did not have a right to conclude us as one household member when they did not scan the CVS Card or asked for ID because my friend came from California. The cashier refused to sell to my friend and told my friend (THE CUSTOMER) put back the 4 bottle 2 litters Coca Cola at same place that she took when the cashier has spared time and did not do anything. When we left the store the cashier called us to offer the store fliers and I said "NO" "YOU KEEP IT".
Based on those, both did not want to serve customers and they were so rude and lazy. Why CVS hired these type of people in this bad competition economy??? They need to be retrained the attitude toward the customers and the way to work by AMERICAN WAY. BE NICE, GENTLE, and CIVILIZE WAY at least like McDonald or Burger King

By the way, I found some useful information at CVS.com if anyone wish to write complaints to their Corporate Headquaters.
For CVS.com questions, comments or website issues call 1-888-607-4CVS (1-888-607-4287), Monday -
Friday 8:00AM -11:00PM, Saturday and Sunday 8:30AM-9:00PM ET.Closed major holidays.

For inquiries regarding CVS/pharmacy stores or ExtraCare call 1-800-SHOP-CVS (1-800-746-7287),
Monday - Friday 8:00AM - 6:00PM ET.

Comments or Questions by Mail
At CVS/pharmacy customer service is a priority. Feel free to send us your comments or questions by mail.
For CVS.com inquiries mail to: For all other inquiries mail to:

CVS.com CVS Corporation
One CVS Drive
Woonsocket, RI 02895

Corporate Headquarters
One CVS Drive
Woonsocket, RI 02895
Doing Business with CVS/pharmacy

THE WORKERS ARE STUPID, INCOMPETENT AND DOWNRIGHT RUDE...THEY ARE WASTING CONSUMERS MONEY AND TIME BY BEING STUPID AND INCOMPETENT...DONT WASTE YOUR MONEY, GAS, TIME, EFFORT TRYING TO DO HONEST BUSINESS THERE...STUPIDITY GETS US NOWHERE

elf Checkout is Bad Business. I have been shopping there for years about twice a week. (The expanded food section keeps me coming) They have everything. CVS Boylston St. Boston Has moved to primarily self checkout. I HATE IT. I spoke politely with the very nice manager who said he would pass it on.
They actually try to beg you out of the "human being" line saying "happy to check you out" Great employees, great store Lousy Idea.
People are voting with their feet. Lines at the real people check-out empty self check-out with nice employees offering help. If Costco opens near here - I'm gone over this one issue.
It is CVS saying ( insert expletive) to its customers. They say its about convenience (theirs) OK so have 1 or 2 not almost all !

IN 2008-2009 I ALWAYS DID MY PHOTOS WITH KODAK.SENT THEM OUT SO I KNEW THAT THE PHOTOS WOULD BE THE WAY THAT THEY ARE SOPPOSED TO BE.ALL PHOTOS WERE GREAT, INDOOR, OUTDOOR ALL WERE FINE, UNTIL I HAD CVS DEVELOP MY FILM.COME BACK IN AN HOUR I WAS TOLD.GET MY PHOTOS THAT WERE TAKING IN THE MIDDLE OF THE DAY, OUTSIDE, PHOTOS OF A RAINBOW AT 4 OCLOCK IN THE AFTERTOON, SUN SHINING, PLUS ALL 35 OTHER PHOTOS DEVELOPED AT THIS STORE WERE ALLVERY VERY DARK.I WAS TOLD FIRST THAT IT WAS THE ROLL OF FILM, THEN I WAS TOLD IT WAS THE DESPOSABLE CAMERA.THE WORKER TOLD ME TO HAVE THE PHOTOS ENHANCED AND BLOWN UP TO A 5 BY 7.I GIVE THEM THE NEGATIVES FROM MY PURCHASE OF 2 SETS PLUS CD.PHOTOS COME, AND IM TOLD I HAVE TO PAY OVER 2HUNDRED DOLLARS FOR THE PHOTOS .I SAID NO, GIVE ME MY NEGATIVES, I WAS TOLD BY THE UNRULY WORKER THAT I CANNOT HAVE THEM.NEVER HAD CVS DO ANY MORE PHOTOS UNTIL MARCH 2011.MY SISTERS DAUGHTER GOT MARRIED.I TOOK 178 PHOTOS OF THE WEDDING THAT WAS INDOOR-UOTDOOR AREA.SENT PHOTOS THRU COMPUTER(BECAUSE IN 2008-2009 I WAS TOLD THAT THE PHOTOS DIDNT COME OUT RIGHT BECAUSE THEY WAS NOT DIGITAL)ALL PHOTOS WERE VERY VERY DARK, I SAT IN THE STORE FOR 2 HOURSWHILE THEY TRIED TO ENHANCE THEM (with no charge like the last time).WHILE I SAT THERE A ROBBERY WAS IN PROGRESS AND ALL THE WORKERS RAN OUT THE STORE AFTER THE SUSPECT LEAVING ME THERE WAITING.NOW COMES THE SHIFT CHANGE.BLAH BLAH BLAH WITH THE 1ST SHIFT AND THE 2ND SHIFT.AUDRY WHO WAS THE SECOND SHIFT SEEMED VERY AGGRAVATED THAT SHE HAD TO ENHANCE MY PHOTOS .SENT MY PHOTOS TO WALGREENS ALL THE PHOTOS WERE JUST THE SAME AS THEY LOOK ON MY COMPUTER.SO I TOOK PHOTOS THAT WERE DONE AT CVS AND WALGREENS, TOOK THEM TO SHOW AUDRY AT CVS THE DIFFERENCE FROM EACH STORE.AUDRY WAS PAGED TO THE PHOTO SHOP, AND I SAID REMEBER ME I SAT HERE FOR 2 HOURS WHILE YOU TRIED TO FIX MY PHOTOS.SO NOW I SHOW HER THE PHOTOS FROM WALGREENS AND THE PHOTOS FROM CVS, THEN I TELL HER I CAME TO PROVE A POINT, I ASKED AUDRY TO SHOW ME THE AFRICAN AMERICAN PEOPLE IN THE PHOTOS FROM CVS(that audry had enhanced2 to 3 times)I PUT PHOTOS FROM WALGREENS AND CVS NEXT TO EACH OTHER AND ASKED AUDRY WHY IS IT THAT I CAN SEE THE AFRICAN AMERICANS IN THE PHOTOS FROM WALGREENS AND NOT CVS.I WENT TO THE STORE TO PROVE A POINT(AS THAT IS WHAT I TOLD AUDRY)ALL SHE SAID IS IF I RETURN THE PHOTOS(WHICH I EXPLAINED TO AUDRY WHILE I SAT THERE FOR 2 HOURS THAT THE PHOTOS WERE FOR MY SISTER WHO LIVES OUT OF STATE)ALL AUDRY SAID WAS I CAN RETURN THE PHOTOS FOR A REFUND AND WALKED AWAY.THIS STORE IS LOCATED AT FOREST AVE. AND DECKER AVE..I WALK TO THE STORE.WHIKE WALKING TO THE STORE AND TALKING TO PEOPLE WHO LIVE ON DECKER, I WAS TOLD BY 4 FAMILYS THAT EVERYTIME THAT THEY GO TO THE CVS STORE LOCATED AT THIS ADRESS THEY ALWAYS HERE PEOPLE COMPLAING( ABOUT THE PHOTOS BEING DEVELOPED)WHILE THEY ARE ON LINE TO PURCHASE THERE PRODUCTS.I WAS TOLD BY AUDRY THAT THE PERSON WHO SENT PHOTOS AFTER MYINE WERE DEVELOPED HAD NO PROBLEM(FUNNY THATS WHAT I WAS TOLD WITH THE PHOTOS OF THE RAINBOW)AS I SAT THERE FOR 2 HOURS, AUDRY SAID THATS HOW THE PHOTOS CAME THRU THE COMPUTER.AS I SIT THERE I CAN SEE MY PHOTOS ON THE MACHINE(which look like the ones i sent)BUT YET THE WORKERS SEEMED TO HAVE A PROBLEM GETTING IT RIGHT.CVS NEEDS TO HAVE SOMEONE COME TO THE STORE AND TRAIN THE WORKERS THAT DO THE PHOTOS.I SHOWED PHOTOS(THAT WAS DEVELOPED AT CVS) TO THE WORKERS AT WALGREENS and all the workers wanted to know why the set from cvs was so dark and unclear.