To Whom It May Concern:
Today, Jan 2, 2010, I called the pharmacy at approximately 11 AM to renew a prescription. The time of pick up was to be 2PM. I arrived at the pharmacy at 10 past 2. My prscription was not ready or even close to being ready.
I saw people picking up their prescriptions. I asked how long they waited. Their answer was 10-15 minutes.
I really feel this pharmacy is not organized, especially for prescriptions that were called in way in advance.
Considering that my family spends $1500.00 to $2000.00 a year on prescriptions, maybe the pharmacy needs to learn time management.
I would appreciate a response regarding lthis e-mail.
I am very close to changing pharmacy's since this has happened on several occasions.
Toby Balter-RN
[email protected]