Ever since CVS bought out Eckerds, the company has been doing so much stuff to their employees. Benefits, pay, anything that you can think off. But the most serious thing, is payroll. CVS does have some good workers. but not enough hours. Try running a fast pase store with only 200 hours per week. But yet, the district managers want everything done with in the week. And there is no way, an they wonder why, CVS is losing so many good Managers and Assitant Managers. An to top it off, if the work is not done, they get written up. WTH! Thats why, when you go see a CVS an it looks liked crap, now you know. So, if you want to work at CVS, be prepared to work only 15- 20 hours<-- part time only. Only Managment have to full time jobs. COME ON CVS get your act together, because RITE Aid will be taking your customers soon in Texas.

I am complaining about CVS Pharmacy located on Busse Rd and Golf Road in Illinois. To make a long story short, on Christmas Day my father needed to use the restroom. Due to his enlarged prostate, there was urgency to use the restroom. From my knowledge, I have never been denied access. My family shop at CVS all the time. He asked a white male working in the front and he said no he wont let him in. I am so dissapointed. What if my father could not hold it anymore and the bladder exploaded right there and then? How can someone deny someone access? I underestand if we were in the city and there is no public restrooms but we do shop at CVS, how can we be treated like this? Especially on Christmas Day.

I've recently went on Adderall at the end of October. I'm 28 years old and it's been a wonderful thing. I've been living with these 'issues' all of my life that I never really thought much about looking into, because I thought it was just me. Something I'd always have to deal with. When I went to my Doctor he prescribed me a 30 day quantity/ 60 pills to take twice a day. It should've lasted me over a month and a half (Because sometimes I only take 1 a day or sometimes I skip a day when not needed), but oddly I ran out before I thought I should. I wouldn't take them over the weekend on Saturdays and Sundays because I wouldn't be doing anything that required focus. I counted my pills at one point and had 14 left. I thought to myself, "I don't think this is right, but I'm not 100% sure." So I didn't do anything about it.

Well I went in and had my prescription refilled again Dec 8th, 5 days ago today. Again it was for 60 pills/twice a day. Since the 8th I've taken 6 pills. With Christmas coming up I've been extraordinarily busy and had taken them this weekend as well. When I opened the bottle today, I looked in and thought, "This is definitely NOT right, I have to be missing pills." So I counted them. And I counted 30 left. Really? 30? Was I trapped in some sort of time warp? That means I had a total of 36 pills on the 8th. I am missing 24 pills. At this point, knowing the size of the pills, 60 pills wouldn't have even fit in this container.

Of course the quantity was circled and initialed by the pharmacist. Well I called CVS and told them my problem. An hour later the pharmacist called me back and said the quantities at the store. And then of course blantantly 'suggested' that someone stole my pills. Let's just say they do Rude at this store pretty well. Can't even do a partial refund huh? No, of course you wouldn't offer that. Sorry no, my pills are with me at all times. Even though I only take them once a day they are either in front of me on my desk or in my purse when I leave my house. My purse never leaves my site.

I called my Doctor's office to let them know about this issue. Then I called them back with an updated status about CVS's quantity being fine. The receptionist and I had a little chat. She said well the Doctor's response will depend. I clarified, it's not and issue of me needing my certain # of pills to take. At this point it's about spending $20 on 60 pills when I got 36. Anyway my parents suggested I inform my Doctor's office, just to let them know basically. It's better to document this stuff in some fashion rather then not saying anything at all.

I was thinking about removing all of my prescriptions from CVS. It's true that after their first Manager left, Frank, the staff has been rude. Except for 1 young guy. Sometimes it take FOREVER to get a refill and twice now they've claimed that we didn't pay for a prescription and told us we owed them $20. Which was false of course.

On the other hand I'm half tempted to hold out, get it refilled and count them myself right there in the store so everyone can see it. :)

Anyway, I realize we can't really prove anything on either end at this point. But should I send them a letter about the incident so it's on record. Should I do anything? I would love a partial refund. Or maybe a sincere, "we're sorry for the invonvienance." Yeah that'll be the day.

I wonder if anyone else has had a similar issue at this store with missing pills if they could let me know.

TO PICK UP OR DROP OFF MEDS. THERE'S ALWAYS LONG LINES NO MATTER THE TIME OF DAY SOMETIME I`VE GONE EARLY IN THE MORNING YET THERE WAS`NT A LINE HE/SHE MADE ME WAIT WHILE HE /SHE CHAT WITH OTHER EMPLOYEE NOT ABOUT BUSINESS JUST TALKING AND LAUGHING, SO I MUST WAIT AND IM THE ONLY ONE THERE VERY INCOMPETENT, WHEN LINES ARE LONG I MEAN REAL LONG ABOUT FIFTEEN PEOPLE, THE PHARMACY SEE LONG LINE AND THERE'S ONLY ONE PERSON BEHIND THE COUNTER, DON`T UNDERSTAND THIS. IF THERE SO SHORT HANDED THEY SHOULD BRING IN MORE EMPLOYEES NOT FAIR TO THE CONSUMER, IT`S MADDING, I HOPE SOMETHING IS DONE ABOUT THIS OR I MAY HAVE TO COMPLAIN TO THE HIGHER SOURCE WHO CAN TAKE CARE OF THIS PROBLEM OR I WILL GO TO THE MEDIA, I`M TIRED OF THIS, SOMETHING HAS TO BE DONE

I was discharged from lancaster regional hospital on thursday november 25 and went to cvs pharmacy for a refill for my prescription the person I talked to was sue I believe she was the head pharmacist, at that time I underwent back surgery and needed my prescription filled, the pharmacist was rude and unprofessional she told me my insurance would not cover my prescription until the following day I told the pharmacist if I could pay for it out of pocket for some of the medicine to hold me over until the next day until my insurance would kick in but this rude person (sue) the head pharmacist refused to help me out, I explained to the pharmacist that I needed the medication for pain I just underwent back surgery, I offered to pay for the medication out of my own pocket but she got very rude and said no, than she told me that I was not welcome to return to the store anymore that she would call the police, all I wanted was some medication to hold me over to the next day, until my insurance would kick in, but she refused to help me in any way possible, so I took my precricption to another pharmacy and they gladly help me with my problem, I just want to say I have never been treated so badly as I was from this cvs pharmacy and furthermore I am going to contact my attorney and see if I have a valid complaint and if I do I will bring legal actions against this cvs store, I highly recommend that someone in charge will look into this complaint, because I believe a customer has some right to be treated fair and with respect, my name is antonio illiano and my phone number is 717-341-3258 I hope someone in your dept. will get back in touch with me and let me know what actions you intend if any