I witnessed employees of the Saratoga CVS pharmacy out drinking together. It was to the point that I will not fill my scripts at that pharmacy anymore. Everyone has the right to have fun but it was a little much, and I think there is some shady business going on with the crew. They seem overly friendly. Not the types I'd want giving me meds.

On 17 Aug 2010 I had a perscription to pick up at drive thru. I called and asked if they could put three packets of Glueshot with order so it could be picked up at the same time. I can not walk to the back of the store as neither can my wife. I was informed by the pharmacy theycould not do thie as they were to busy. They have done this for us before. The pharmacy only does not consider the customers needs. As soon as I can get things arranged I'm changeing to WalGreens. Can you solve this problem, If not you will lose a customer.

I go into the pharmacy on Aug. 17 with a prescription before flying out of town on vacation. I am told my insurance won't pay until the next week, Aug.25. I ask if I can pay cash since I am going to be away for two weeks I do not want to run out. The person assisting me said let me ask the pharmacist, Stella. Stella looked at the prescription and said, "No, he has to wait until next week." I said okay and left the store.

On Aug. 18 I go to my doctor to explain. He tells me this is unheard of. He said go visit another pharmacy. I call two other local pharmacists and they both tell me to come in and they can do it for me. One tells me he can even call my insurance to get approval for them to pay a week earlier.

I call CVS and I speak to another pharmacist since Stella was out. He tells me, "She probably just made a mistake." He said to come in and he can fill it for me.

I call corporate office to complain. They explain Matesh is in charge and he'll call me. I get this strange call on behalf of Matesh. The young female explains she spoke to Stella and Stella did not recall. Stella also said it was just a misunderstanding.

I call Stella myself and she tells me why did you say ok and leave the store. You should have asked to speak to me. I said I saw you tell him NO. She said because it is against the law to give you the medicine a week early. I explain that every pharmacist in the state would have given this to me. I explain she could have just looked up my record in the system.

As a customer of CVS I am in shock my own pharmacist would not give me the prescription I need but other pharmacists who do not know me will give me the prescription.

I am amazed Matesh her supervisor does not have the decency to call me after corporate tells me he'll call me. I am amazed Matesh and Stella were co-workers together. Maybe this is why she thinks she won't have any accountability.

MY NAME IS DAWN NEILAN AND ON JULY 30TH AT AROUND 6:30P I WENT TO DROP OFF A PRESCRIPTION TO BE FILLED. I ASKED TO SPEAK TO THE PHARMICIST, ERIKA STETZ, TO ASK ABOUT MY MEDICATION AND WHAT HAPPENED TO IT AS THERE WAS A TERRIBLE MIX UP ON JULY 7TH. IT SEEMS THAT MY MEDICATION CLONAZEPAM WAS FILLED ON THE 7TH BY ANOTHER PHARMISIST, AND THE NEXT DAY AND THE DAY AFTER I WAS TOLD BY MS. STETZ THAT NO IT WAS NOT FILLED DUE TO THE FACT IT IS A CONTROLLED SUBSTANCE AND IT NEEDS TO BE CALLED IN BY THE DOCTOR. I WENT WITHOUT THE MEDICATION, CLONAZEPAM, FOR SEVERAL DAYS BECAUSE I WAS TOLD IT WAS NOT FILLED. I FINALLY PICKED UP THE MEDICATION AND THE DATE ON THE BOTTLE WAS THE 7TH. SO, IT WAS THERE FOR SEVERAL DAYS AND I WENT WITHOUT IT I COULD OF HAD A SEIZURE, THE WITHDRAWL WAS TOUGH. MY POINT IS THAT i ASKED MS. STETZ IF IT WAS FILLED AND SHE SAID NO. I APPROACHED HER WITH A FIRM BUT YET PROFESSIONAL ATTITUDE AND ASKED HER HOW DID THIS HAPPEN, WAS IT IN THE BINS? SHE BECAME MOST UNPROFESSIONAL AND RAISED HER VOICE AT ME TELLING ME SHE TAKES HER JOB SERIOUSLY AND i AM WRONG AND i HAVE A BAD ATTITUDE AND I GET ALONG WITH EVERYONE. I STOOD THERE VERY UPSET, I AM A DIABETIC, WITH SOME EMOTIONAL PROBLEMS AND HERE IS A PROFESSIONAL WHO KEPT BERATING ME IN PUBLIC I WAS SO ASHAMED. I SIGNED THE LOG BOOK AFTER RECEIVING MY MOM'S SCRIPT, I BID HER GOODBY AND SHE SNARED AN EVIL SNARE AT ME. OF COURSE THIS IS MY OWN OBSERVATION, THEN SHE KEPT ON VERBALLY BERATING ME AS I WAS WALKING DOWN THE VITAMIN AISLE, MIND YOU THE PUBLIC STILL STANDING AT THE PHARMACY, SHE WOULD NOT LET IT GO. I FEEL SHE CREATED A HOSTILE WORKING ENVIRONMENT AND SHE MADE ME QUITE ILL. SHE MADE ME FEEL SO UPSET AND I KNOW SOME OF THE PHARMACY STAFF, THEY LOOKED VERY UNCOMFORTABLE. I WILL NOT RETURN THERE AGAIN

yesterday my mom wento to buy allergy medicine for muy brother, and we know that u have to present and id for those kin of medicine well the lady ask my mom in order to make the sell, and because my mom just came from Mexico she just had what is her residence card that was all she had in her wallet, well the lady said that that wasnt a valid id so i told her if that id wasnt valid why the us would give those id's the i call my sister in law so she could speak with the lady and explain why she couldnt take my mom's resident card she said that her computer couldnt take that id, then she came out with an stupid comment " that id will work for her if she gets stopped in arizona jajaja" i think people like that arent capable enough to work in places like cvs.