I dropped off my prescription on 5/26/11, went back 5/28/11 to pick it up, no one called to tell me the eye drops had to be order and would not be in. Spoke with the Assistant Manager, Mr. Dale who apologized for the situation and advised me to call the corporate office. I advised him that I would like to be compensated for gas because I live almost 17 miles one way from the store. (1) I have always used Hawthrone Pharmacy for over 20 years and have never had to wait more then 5 minutes or had any problems with my Rx: they were "outstanding", (2) AT&T dictates that I must get my Rx from CVS, (3) the wait time is always ridiculous, (4) the service is poor and very unprofessional, I really hate dealing with CVS Pharmacy.