CVS/Caremark

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(4)
Category: Services

Contact Information
United States

CVS/Caremark Reviews

llll June 12, 2011
Poor customer service
My insurance has required me to use CVS/Caremark for maintenance prescriptions. Caremark made two errors (sent wrong dosage) and recently did not inform me of a major change to the recommended dosage of a medication. They preferred to sell and ship their stock of the existing dosage rather than email me re. the change and offer me the option of getting me a new presription. Very self-serving.
RobinFr May 24, 2011
Took money from my account without authorization
I really need help. I have had a mail order pharmacy called Caremark take it upon themselves to renew a prescription of mine and deducted the money from my checking account without my approval. I didn't even need the prescription yet. They even had the nerve to tell me that I couldn't do anything about it! It isn't right for a pharmacy to make the decision to refill a prescription with the money I may needed to go to the doctor or pay the electric bill! I'm at my wits end and don't know what to do. They left me with just $6.64 in my account.
NOT EVEN HAPPY May 18, 2011
Their no good
Dollar General "Makes" me use this company otherwise I would NOT set foot in this place!!!
I have never been to CVS to pick up my medications that I have not had PROBLEMS
Call in meds hours or days before pick up,
there not ready, stand at counter 10 plus minutes waiting for someone to wait on you, very rude employees, can never find your meds, their always looking in every cubby hole there. Physican calls in prescriptions, yet they say he hasn't. Funny to me I NEVER had these problems at my hometown pharmacy. Two different times I have turned in prescriptions for 90 day supply, they would fill them with 30 pills, then I would return in 30 days to get refill and would be told "your insurance will not pay for them because you don't have a 90 day order". You will have to pay for them yourself.
"OK WHAT HAPPEN TO THE OTHER 60 PILLS" Once I went to pick up meds and of course there was problems and it would be about 2 hours till ready, told them I had drove 50 miles to get them and I was not going home and driving 50 more miles for them, He replied "I had to drive here to" Who cares thats his job and yes I told him that!!!
They do not care about their customers.
If Dollar General cared about their employees and their hometown then they would allow them to SHOP in their hometown.
November 7, 2008
Did not ship prescription overnight as promised
Ordered a prescription refill on Monday. Ordered overnight delivery. Needed the refill by Friday. CVS/Caremark representative, Pamela, ensured that overnight would get the refill delivered by Friday with an $18 surcharge. Did not receive the refill by Friday. Called CVS/Caremark customer service and their resolution (Mick and Terry) was that I drive 75 miles to the nearest CVS (I live in Southeast Virginia--Chesapeake, VA--and the nearest CVS is in Smithfield, VA) to pick up a 5 day supply of my heart medications. That was their resolution--and a couple of "Sorry for the inconveniences" and a "one good thing, you weren't charged for the overnight shipping." Does this company have any notion on how critical heart medications are to some patients? Apparently not. DO NOT rely on CVS/Caremark to deliver your prescriptions in a timely manner, especially if they offer you overnight delivery and ensure you will receive your prescriptions within 5 business days. Any prescription provider who cannot deliver prescriptions faster than that should not be certified to do business in the Commonwealth of Virginia.

Write a Review for CVS/Caremark

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
permanently closed
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing

REQUESTED REVIEWS

REVIEWS BY CATEGORY