I purchased Cyberdective back in 2001 as well as thousand others did for a one time fee of $29. They gave me an unlock code to get in and use the program but I could never access it. What recourse if any can we do to get either a refund of our money, or access to the program? The billing question dept was [email protected] plus other questions were directed to [email protected] I was to receive a free vacation certificate if I emailed my name and order number to [email protected]