I returned a three month supply because I had already tried the product for 3 months and was not satisfied. I tried for 5 months to get Cylapril Customer Service to return my $169.97 and they kept giving me excuses and telling me to call back in two weeks. Now their number is no longer a working number. These people are crooks and they should be held accountable.

on 7-10-2010 a company :CYLAPRIL debited my checking account for $167.?? This debit is on a defunct account

I ordered Cylapril the beginning of December 2009. I had an allergic reaction to it after a week (had to go to two Dr's for help) and sent back the unused bottles (I was being "smart" by getting six month supply because I was sure it would work great) per the instructions I was given by their customer service team. After a month I called to find out why I had not received a refund as promised. The first two times (and I gave them about 3 weeks before i would call each time) I was told the hold up was " yes we show you returned it but there was no RMA number on the box". Had I been given an RMA number it would certainly been on the box. Here it is June 10th 2010 and several calls to customer service who is always so "helpful" and was promised a check was being mailed May 28th or at the latest June 1st. Nothing in today's mail. I just want to warn everyone that at this point I consider them theives - they received their product and kept my money - and untrustworthy, "yes we will credit your credit card", "yes we are cutting a check and will call you and let you know when we are mailing it", "yes the check is in the mail tomorrow". This is my opinion only of dealing with them and I would NEVER order this product or recommend it to anyone as it did not work and now the money back guarentee does not work either!

I worked for them briefly. I notice alot of people saying they were scammed in the Lewiston Maine area. That also happens to be where one of their main places of operations are. The company is called Nutramedics, but they advertise in the help wanted under the guise of "CTA COMMUNICATIONS". You can find their main call center @ 250 Goddard rd in Lewiston Maine. They are located in the rear of the building. Across from the Wal-Mart distribution center. Although Cylapril is their most popular product. They also sell male enhancement products like Vasutra, Vazopren, Aspire36 plus, and Paravol.

At this building you will find their vice president Aaron Rand, and director of sales Stephen Ham. If it makes any of you feel any better, their vice president was hit by a car crossing the street the other day.

http://dailyme.com/story/2010011400001936/brief-man-hit-crossing-lincoln-street.html

Like another person who worked at the Florida call center mentioned, the training process involves a heavy load of deceptive tactics. We are trained to ask everyone calling in a series of questions to identify the insecurities they have to make them want the product. Then if they object towards anything when asked for money, we are trained to go after those insecurities as part of our rebuttal process. Contrary to what people on here have said, they SHOULD have been notified that extra charges would be applied to their cards after the sale. It's a tricky process you have to be paying attention to. An example of this is as follows:

The sales rep informs you that you will be getting 2 free fitness dvds with your free trial order. All you pay is the $9.99 shipping for the one month of Cylapril. You are informed after that every 30 days you will be sent another 2 dvds that cost $14.99 each + $7.99 S&H. This obviously makes you object. The rep then says "no problem, just call customer service once you get the products in the mail to opt out of further shipments, and enjoy your free dvds as our way of saying thanks OK?"
By you simply replying "OK", you have just authorized them to recharge your card every month. Good luck getting through to customer service by the way.

The customer service operations are in the Philippines. They are also trained to attempt to upsell everybody who calls in. No need to fly to the Philippines to let loose on the people behind this scam. If you live in Lewiston Maine like alot of people who have complained on here, they are right down the road from you.

So why did I put this here? I can't say I honestly feel bad for the people who bought products off of me. People should be smart enough to know that nothing is REALLY free. Just because something is on TV does not make it legitimate. I just feel that if people are smart enough to do their research about things before they make a decision to call and find what i've written here, they will know better. As for the rest of you...

I have been trying to stop shipment of cylapril the phone # on the web site and shipping bill belongs to A Cheese Factory.
I want to return the product and stop further shipments