One of your customer service people called and tried to sell me some more of your products and I said NO NOT INTERESTED but they charged my account anyway $54.95. I am disabled and can't afford this if this isn't cleared up my attorney will be contacting you and it want be good. I would advise you to put that money back into my account as soon as possible...

Tracy Woodall

After ordering from Cylapril and being offered a shipping rebate, the next month there is an 83.88 charge on the credit card. There was no indication from Cylapril that we were "joining" this service and by the time the charge appeard it was of course too late to cancel. And of course you can't get a refund because they buried the "permission" in some fine print somewhere. Beware, but don't know how to even know when an online product is going to do this to you.

On 6/3/09 I stupidly ordered Cylapril form a TV offer BEFORE checking this web site. Because the offer included a free-shipping clause, I felt I had nothing to lose. I received the order on 6/12 and immediately canceled any further shipments, receiving at that time my cancellation number. Number in hand, I went on line as directed in order to receive my 'FREE SHIPPING REBATE.' Because as of 7/21/09 I had yet to receive my rebate, I called the number again, only to learn that SOMEHOW, while answering the mountain of questions required to receive the rebate, I got signed up for something else. I then learned my account had been debited $83.88 !!!, which really hurts when one is on a fixed income of less than $1, 000.00 per month. It was a blessing and a fluke that I even called yesterday, and was 'graciously' offered a pro-rated return of $81.81, meaning they took $2.07. In addition to that, I have not yet received the $11.80 shipping rebate, totaling $13.87. FREE OFFER my butt.
My reason for tying the Cylapril offer had nothing to do with dieting, but because I've been tired a lot and was feeling low about that (bad time to order anything.)
To date I received no money back, and all I've gotten from this product is an education, a headache and probably ulcers.
The good news: shortly after ordering the product, I consulted my brother who went on line and found many all-natural remedies for ADRENAL FATIGUE.'

In closing, I would like to meet the person who is forming a pitchfork procession and join him at their headquarters. If any readers here live in Maine, how about a picket line?

(P.S. - VIDEO PROFESSOR might be a subsidiary of this company, as they have the same amoral business practices.)

I ordered Cylapril to receive the free 30 day trial. I had to pay shipping, which required me to provide my financial info. About two weeks after receiving the product I had contacted Cylapril to cancel an further shipments and charges. At about the same time, Cylapril made an unathorized charge for the full amount of the product on my account.

I also have ordered from Adrenal Gland Institute. They were suppose to just charge $11.95 for shipping and handling. I of course paid that and then 1 week later was charged $54.95. I called and spoke with Mike and he told me I could cancel the Cylapril but wanted me to try a booster supplement that was free of charge to me. I said ok but didn't want any additional money coming out of my account. He assured me it would not. He also told me the booster supplement would come in the mail in 3-5 business days, but that has yet to arrive and that's been 2 weeks ago. Mike told me to call by July 9th to cancel again if I did not like the booster supplement but assured me I would LOVE it !!!
Well, I called back to cancel again and they told me that I was to call before july 9th not on the day, but I said that's not what I understood Mike to say. I also got charged more money from my account $61.95 to be exact. Well, they gave me a return code for when my product arrives. I asked what if the product doesn't arrive and she said it will.
Then I asked for coporate offices phone number and they refused. They said they have to protect them. I know it's in Florida per Bree with the customer service dept that they hire out to conduct the dirty work for them.
The Adrenal Gland Institue email to complain is [email protected]
So Please email them with your complaints. Also, start getting peoples names from customer service and blast it all over the internet !!! They say they aren't fake names but not convinced of that...
Do not whatever you do order from Adrenal FAtique Institute, they are a scam and will rip you off...