They ad that states you can try the product for free at a cost of aprox. $11.00, before the first month was over they charged my CC for the full amount and counted it as the first order. Then they charged my card again and sent another shipment. I hasn't even been a month. The product doesn't work and they lied about the charges. I called and received a cancellation number but they will not reimburse for the charges that they have already done against my CC. They will also not take back the product even though it is in an unopened envelope that they mailed to me. This is a big scam and I was taken. They should be shut down or at least investigated and sued for what they are doing and being able to get away with.

Thank you
Natalie Madden

This company is OUTRAGEOUS!!! I have also been billed and billed and have received NOTHING!!! I was completely clear that I only wanted to try the free trial and did not want to participate in ANY AUTO-SHIP PROGRAM! I was assured that was so, and not only did they get my address incorrect so I did not receive a thing, but the overcharges threw my account into the negative twice!! When I told Mike Operator 2041 or 2011 (he refused to clarify it for me and refused to allow me to speak to a supervisor!) that I was really pissed off, he accused me of swearing at him!!! Man, I could have ripped his face off at that point. Then he said he wished he had a dime for every customer that could not understand the simple terms of the free trial, basically saying that we were all stupid!! Well, Bank of America was terrific about it, they refunded me ALL OF THE CHARGES IMMEDIATELY and reversed all overdraft fees, and they canceled my debit card, so these idiots cannot charge me again!!! I also wrote to my congressman!
DO NOT BUY CYLAPRIL!! THEY ARE THIEVES!!!
Miriam in Parkland, Florida

I purchased a 15 day trial of this Cylapril for the agreed amount of $11.80...billed to my credit card. Seven days later, I received it and marked it on my calender. After 10 days, it was having no effect at all, so I called Cylapril only to find out they cgarged me $54.99 on the fifteenth day after I ordered. not after received it. They say it was in the fine print. I guess the fifteen day trial includes the 7 days it's in transit. I don't know how that would work, since I can't try something I don't have. This company is obviously deceitful and un-ethical. I will make sure I tell everyone I can about them. I will go to my credit card company and dispute this.

I HAVE ORDERED THIS PRODUCT, SUPPOUSED TO BE DELIVERED IN 7 TO 10 DAYS, AFTER 25 DAYS THAT I DID NOT RECEIVED THE PRODUCT, I CALLED MY BANK TO STOP DE PAYMENT, FEW DAYS LATER UPS DELIVERED A PACKAGE, WITH THE WRONG ITEM INSIDE, I CALLED CUSTOMER SERVICE, THEY DENIED TO PROVIDE ANY INFORMATION SINCE THEY SEE THAT I HAD STOPPED THE PAYMENT, THEY ONLY SAID THAT I HAD SIGNED FOR THE SHIPMENT AND IS SHOULD PAY FOR THE ARTICLE AND THEY TOLD TO CHECK WITH UPS, I DID, UPS WROTE A REPORT. I HAD TO WAIT, TWO DAYS LATER UPS SHOWED UP WITH THE CORRECT PRODUCT THAT I DO NOT WANT TO ACCEPT ANY MORE. I HAVE CALLED THIS COMPANY NUMEROUS TIMES, THE OFFICE THAT TAKE THE ORDER CAN NOT DO ANYTHING ELSE THAT REPORT THE PROBLEM, THEIR CUSTOMER SERVICE DOES NOT THE PHONE.

billed me on 4/9/09 for $13.79 as agreed, then billed me for $54.95 on 4/24/09 after i had gotten a return authorization and told them i wanted to cancel.