I ordered Cylapril from a TV ad I saw. It said if you call, you'll get a month free and a booklet. When I called, the salesperson talked me into buying 3 months, and you get 3 months free and you have a month to try it, and if you don't like it, you'll get all your money back. I asked him more than once, I will get all my money back? I was told yes. He also told me he was sending me a 14-day supply of the Nighttime Cylapril to try. Well needless to say, I was charged $31.95 for this after only two weeks. And then I called within a month to return the Cylapril because I did not get any results. When I called, they tried to tell me they'd give me til June to try the product, and if I didn't like it, I'd get my money back. I was also told they'd refund the $31.95. I waited and waited, no refund. I called again, and asked about the refund. I was told a different story that I only had 14 days to call, and if I hadn't called within this time period, I'd be charged $31.95. So then I argued with him and said I'd contact a lawyer, and then he said, I'll give you half of it back. I said NO, I want all of it back. He said, you needed to return the product. I said noone told me I had to return the unused portion. So then I said I want to return all of it. And that I wanted to listen to my taped recording of the sales call because I was told one thing by the salesperson (basically lied to) and he was telling me something different. Suddenly his demeanor changed, and he said, if you want to listen to the tape, we can't send any money back to you. If you want your money back, then you have to promise not to listen to the tape. WHAT???? I couldn't believe what I was hearing. I said that's it, I'm contacting a lawyer. He said, alright, send everything back and we'll refund the whole amount you paid, minus shipping. I did send it back, and guess what??? Did not receive the full amount. So now I am pursuing this further and will contact a lawyer and get a copy of the taped conversation, etc. BEWARE!!! of CYLAPRIL!!! If anyone has any other advise for me as how to pursue them and get them shut down, please let me know. I think we should all take them to court and sue for damages and all of the money they've scammed from all of us by not following what they promise in their ads.

They promise you a product and book for $9.95. Then they outship you and bill you before you get the first bottle down. Then it screws with your hormone level and you think that you are going to go crazy.

They are not going to refund you as it is a scam. I am tired of waiting on hold and being hung up on. No RA# no refund. This stuff is crap.

the product does not work and the "rebate " offer seems to be bogus too . I went through 100 pages searching for the rebate offer and it did not exist . I have a suspicion that cylapril caused me to Gain weight, rather than lose, as their tv ads "guarantee ". My credit card was charged twce within the same month after the order . I am now trying to get the 2nd charge refunded, after mailing back the product . But I was told that the first $59.00 charge was not refundable, so, so much for the "NO RISK " claims !!! I hope that this is the last time I'll fall for one of these "miracle" claims !!! thank- you, michael mcconnell, boston, mass..

I ORDERED A FREE TRIAL, BUT SINCE THEN HAVE BEEN GETTING MONTHLY SUPPLIES, WHICH HAVE I HAVE RETURNED TO SENDER. THEY KEEP TAKING 56.90 OUT OF MY CHECKING ACOUNT.
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Adrenal Fatigue Institute ( CYLAPRIL) ... I just called for the FREE Sample ... and had to give my credit card number to pay for shipping and handling . Its been awful ! I've never recieved a product and I was billed a full amount for another that I never recieved . I've made many Calls to cancel and complain and can never speak to a manager!!! I suggest you cancel your card card!!!