BEWARE of this retail phone store: D & D wireless. It's located in Milpitas, CA.
I came in to renew my 2 yrs contract with Verizon in April 2008. At the same time, I've upgraded my line from a Palm Treo to a new phone but he didn't gave me the new phone, instead he gave me this cheap phone and charged me for $50 and promised a $50 rebate. After 3 months, my rebate check never arrived and I called Verizon to check on the status of my rebate, they showed nothing has been submitted. I went back to the D & D wireless store and talked to the sale manager there, he said that he'll resubmit again and I shall get the rebate check within 4 weeks. 2 months past, nothing coming. I came back to the store and confronted the manager. This time he said that the rebate did not have valid code and I won't be getting anything back at all. He also mentioned that I am not welcome to come back in his store again. This sale guy is such a liar and a SCAM! This is Fraudulent!!! They need to be reported for further investigation for all the cases that they did to customers that walked in that store...so be careful ... don't get fool by this sale manager!