Daimlerchrysler Corporation
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Category: Automotive
Contact Information United States
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Daimlerchrysler Corporation Reviews
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Argut
September 18, 2010
Late fees
I leased a jeep vehicle back in 2002 and in 4 yrs paid off the lease. In that 4 year period chrysler financial charged me with late fees totaling hundreds of dollars and on many occassions threatened to reposses my vehicle if i did not pay. After that I filed bancrupcy and refinanced the vehicle and did get a good deal at 7%. I did the paperwork and went to court and was still charged 17500 in legal fees and never spoke to an attorney with their company. two years ago they claimed I did not make a payment and began charging late fees every month for 2 years then threaten again to take the vehicle. After paying 1200.00 in payments and late fees they misapplied the payment and are misbilling me for the last 5 months incorrectly. Every month I call and am told I will receive a corrected bill which has not happened. I just hung up on an *** who told me they cannot fix the problem and if I want to hire and attorney to get my title that I have the right to do so. They are incompetent idiots and they have no intention on fixing any problems. They use fake names so after you pay you can never find that person again and the truck is rusting around the back tail lights . Not the first time Im told. That problem not fixable either. They will not stand behind their products and are stealing money from their customers. You think they would use money from bailout to take care of their existing customers and not keep screwing them.
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Logoman
June 23, 2010
Did a very unprofessional installation of a windshield and didn't correct it
Used A Better Windshield to replace my cracked windshield.
The guy was only 1 hr and 20 minutes late, he didn't seal the windshield properly and didnt' put molding back correctly.
Air bag container on driver's side wasn't put back right.
Called and asked to get it fixed. I left a voice msg to call me when the guy got there so I could point out flaws, but they didn't.
Guy missed second appointment altogether. Then he showed up a day later, left me a card on the windshield saying he fixed it, which he DID NOT. However, they were quick to cash my check.
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GeoJ81
May 12, 2010
I won't purchase vehicle from them anymore
On May 11, 2007 I purchased a maintenance contractfrom Daimler Chrysler to cover the cost of all scheduled maintenance. This contract was for 3 yrs or 36, 000 miles, whichever came first. I took my vehcile to the dealership for the 24, 000 mile maintenance. Chrysler refused to pay the bill stating that my contract had expired. I am well under the mileage limitations of this contract and have NOT reached the 3 year mark.
I called Chrysler, figuring there was a mix up. They told me my contract ended in February 2010 and that's why it was denied. When I explained to them that is not possible they put me on hold and when they got back on the line they said the contract only covered 5 oil changes. Nowhere in my paperwork does it state that. I would never have purchased the contract if I was only allowed 5 oil changes in 3 yrs.
I have been a loyal Chrysler/Dodge customer for my enire adult life, but after this experience...I will NEVER purchase another vehicle from them!
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