Dairy Queen located at 2019 Pepperell Parkway in Opelika, Alabama 36801 I have gone to this particular Dairy Queen approximately 7 or eight times. Every time I have been in there the people who take orders do not smile and they behave as if they would rather be anywhere than there working a job. I have gone through the drive through on three occasions when there was no one eating inside the restaurant and absolutely no cars in the drive through lane yet the person on the intercom would immediately say "hold please" and not get back to me for a few minutes. I have talked with many other people where I work who all say they have the same problem at that Dairy Queen and that the people who work there are snotty and rude.

I had out of state company on December 19, 2004 and they all wanted to get come ice cream in the evening. We went to Dairy Queen. Two of us wanted a Hot Fudge Sundae with bananas and the waitress said they don't have that. I asked if they had any bananas and they did. The waitress said they can't put bananas on Hot Fudge Sundaes because the owner-manager won't let them. I told her I would gladly pay for the banana that went on it and she still said she couldn't make them that way. I asked her if she would sell me a banana so I could put it on there myself and she said she couldn't do that. The two of us who wanted the Hot Fudge Sundae with bananas ordered a banana split with all hot fudge on them even though it was more than we wanted to eat. Then the waitress said they were out of nuts and whipped cream but they charged the same price as if the toppings were on there. The waitress was very rude during the whole encounter.

I know that all Dairy Queen's are not run in this manner because my Son and Daughter-in-law said the Dairy Queen in Auburn, Indiana would make them a certain sundae that they didn't have up there, but that they used to get here in Opelika, AL. She said they asked how it was made and even what price they charged so that they could make it for them.

This Dairy Queen is a disgrace to this area, who is trying to promote good will and growth.