Gave assignment to this repossession company via an employee that continued contact with me. The repo company said my address was no good. However the unit was actually picked up at the address that I provided and I was still charged a skip fee. Also, my company never authorized a skip trace effort that resulted in a additional fee verbally or in writing.
The company employee that they claim no longer works there said to me via email that he was going to remove the skip fee but it didn't happen.
I spoke to Angela on the phone, Angela won't let me talk to the owner/manager. She was rude to me and argued with me with every question that I asked. She never acknowledged that she or her company made a mistake or even apologized for any mis-communication.