Placed an order online on 12/10/2010 and paid through Paypal, and according to Paypal the order has never been processed. Have send 2 emails and made 4 phone calls for customer service and I am not getting any response. Customer Service is non-existent. You call the 877 number then select option 2 to check on your order status, no one answers and you are put on hold, you have to listen to annoying old plays by the Dallas Cowboys for 3-5mins. then sent to voicemail to leave a message. I have left 3 messages with no response. The other phone call I used the order line just to be able to talk to someone. She stated that they only accepted orders on that line and could not check orders already placed.
This is the worst run operation I have ever come across.