When we bought our car at that dealership, we were promised an extra key to sent it to our mailing address within 7-10 business days, and a 100$ referral check to my husband's dad since he referred that Company to us. That was almost 3 months ago, and we haven't receive our extra key and a promised referral check for my husband's dad. We have contacted our sales person many times and conversations with several managers, but nothing happens.

There were several excuses for not receiving our extra key and the referral check, even managers always promised to call us back for what ever they've find out about the problems, but even managers do not call back.