Damelin Correspondence College
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Category: Entertainment
Contact Information South Africa
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Damelin Correspondence College Reviews
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Damelin
June 21, 2011
Not delivering just after money
I registered for a risk management course with Damelin last year, for me to find or receive the study material it took +/- 3 months, that i even wrote some of my assignment without Books.I then completed all my assignments, after that i struggled to get my results, they said nothing and i had to phone them to enquire.Now i completed all and passed on April, i phoned them they say my certificate is not ready and that i must wait for 8 weeks before i can receive it.These people are only after money and they run their college like a spaza shop.For me it was not the first time but i thought they changed but still, they are the worst.Brutus
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Pavelchuk
February 21, 2011
I enrolled last year and still no study material
I have enrolled with this organization for year now. Last year in May I received my study material but two books were missing. It was noted on the delivery note that I will receive the rest of the books shortly. I have not received my books to date. I have followed up a number of times telephonically and via email. All I get is promises, one after another but ultimately nothing gets done.
I really want nothing do with this pathetic institution. All I want is my money back for the course, exams and past papers. I also want any future debits to stop with immediate effect.
I have noticed that they respond to all complaints with a template answer. I do not need one of those. The next time I hear from them it should be about when I am getting my money back as I will need it to enroll at another reputable institution to get my career off track after a year of complete waste.
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Flinters
February 10, 2011
Write in 4 weeks and no text book has arrived
I registered with Damelin Correspondence College in December 2009, with the promise that i would start receiving my study material 6 weeks from date of registration. I received some of my units end of January, then after calling them waiting on the line for 15min with student support at the end of Febuary. i was told my economics book is on back order, great, After i sent emails to student support. They don't reply to students emails. (so much for the support). i called waiting for 15min before i get any help. the advisor tells you that there is a printing problem so no study units can be dispatch, and that the text books are on backorder. after once again another email was sent to student support surprise surprise, no reply. On the 19th of April, i demanded my textbooks. they said i will have both by Friday 23rd. only received my economics one. I would like my management practice one. cannot study that subject with out it, and i write on the 25th of may. this is horrible service from an education institution, who doesn't care about the students. My worry will this be the problem again from May as i write again in october 3 more subjects. all i ask if for my textbooks i pay for!!!
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Ilion
February 8, 2011
I have never had this bad of a service delivery
Is there anybody that is competent that can assist me with my enquiry in this Damelin Correspondence College!?
I have NEVER had this bad of a service delivery!
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Gazovv
February 5, 2011
Still waiting for refund
Damelin was supposed to refund me of my exam fee paid by mistake last August, and they requested me to send my banking details and that the money will be refunded after ninety days.But 90 days have passed and i'm still waiting.No body is coming back to me to let me know what the hold is.I no longer call them because all i do is hold.The money that i've used to call them has already exceeded the amount owed to me.Please Damelin, atleast respond!!!
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Larfen
February 3, 2011
After 3 months still no study material
Since the full amount paid for the course on 14 January 2010 to date (07 April 2010) no study material received. Only a student no is received. On request for cancellation to get the money back, I am told that there was 14 days cool off period after registration. Obviously I did not know that I am going to struggle 3 months to get the study material. I am told that a cancellation committee will decide if I can cancel the registration and if the cancellation request was successful it will take 90 days for a refund. I wish I knew what I know now and I would never considered enrolment at Damelin.
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Beatone
January 25, 2011
No study material after 2 months!
I went to Damelin in Braamfontein and was helped by Louisa. I paid upfront for the course (Credit Management) but to date I have not received a single book.
When I called them I was told that there was an error on the system and that it would be rectified however NOTHING has happened. When I wanted to cancel I was told that a cancellation board that has meetings every second week would have to sit and determine whether or not I can cancel. I mean what the ****!!!
I have sent a copy of my complaint to the City Press. Hopefully those ****** will catch a wake up and do something. I want my ****** MONEY!!!
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R/ukine
January 20, 2011
Total disregard for services one pays for
I have to ask is what do we actually pay you people for. I can’t seem to get ANYBODY to return a simple phone call or even receive study material which we pay you people for. There is one month to go till exams and still no study material, after endless amount of phone call to your call center, being passed from one agent to the next. I have no idea how you people do business but it is not the right way that is for sure. All I want from you people is the only service you bill me for every month without any delay, is to send me the CORRECT study material ON TIME, and is that too much to ask.
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Figovv
January 17, 2011
Damelin are a waste of time and money
I applied for a course through Damelin Correspondence 7 weeks ago and guess what!!!??? I'm still waiting for my study materials. Just like just about everyone else on here!!
I now want a refund, which they say will take 3 - 4 months!!! That is madness!!
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Eimire
September 28, 2010
I am paying good money for a service that I just am not getting
I have been trying to get hold of these people for the last two weeks. I have tried to phone the call centre, I have tried to phone the durban branch! There are four different numbers I might add. I either get an engaged tone or no answer!!! This is wasting my time and my money! I need some important material for my exams that are in a month! When I finally got hold of the call centre, I get that recorded voice telling me to push a few numbers and then some music and then bam! NOTHING! I get cut off! I have phoned that line 6 times today alone! This happens every time! I got really fed up and decide to phone Cape Town. Finally someone answered, only to find out that only the call centre can help me?? What? Are you serious? So she gives me the call centre switch board number and a nice enough lady answers. She transfers me to a consultant; I get some music, and then guess what? Nothing! Cut off again!
I am paying good money for a service that I just am not getting! I have never ever had such a problem anywhere in this country ever! What on earth am I paying for? I most definetly will not be using Damelin Correspondence for my next Diploma.
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