Damelin

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South Africa

Damelin Reviews

LuluBelle February 28, 2011
Everything
I am very disappointed with everything regarding Damelin.
At first, things seemed fine after receiving my books.

Then, nothing. My student card arrived blank...
No schedule, nothing. Haven't received any invites to any exams, and it is already 8 months since registration.
Haven't heard anything from them and they are avoiding my calls.

After that, on my side, I am dealing with a long term situation which prevents me to continue with the course I applied for.
I have applied for cancellation and supplied every document they requested from me.

Only to find out they are now deducting my fees off twice in one month.
They don't seem to hesitate to take our money, yet they can not give us our money worth.

I've tried phoning for the last week, only to be put through someone who can't even hear me. Apparently, there is a problem with their lines.

No-one is getting back to me.
This has been a total waste of my money and time.
Damelin makes promises they can not keep.
Soorae August 12, 2010
Degree
Good Morning,

I write this letter as a last hope. I pleading on your sense of righteousness that you can assist me.
I completed a B.Comm degree at Damelin in1999 and was fortunate to get at a job that made ends meet. How ever the problem arises now. I have been offered a good job by a big company. This is my chance to get out of the ruts and finally become somebody.

When I graduated I was not able to attend the graduation ceremony and as I had a job I didn't need the Degree copy. Now with this position that I have been offered I need the Degree. So in Feb 2010 I approached Damelin for the Degree.I have sent emails after emails to them Durban kept blaming a person in Johannesburg and vice versa.In the mean time the company that has offered me the position is getting impatient. I do not blame them its been six months of pleading with Damelin. On the 10th of Aug 2010 I went to Damelin in Durban and said I need my degree now, they eventually gave me a letter on a Damelin letterhead confirming that I had completed the degree and a copy of my degree was on route to me.

Yesterday the 11th a day later I get an email that says I have to contact the University in the U.K to get my degree. Note that Damelin is the sole South African partner to this university as written on their website ( Oxford Brooks ).

I need my Degree, all I am asking is a strong phone call from you to Damelin and I am sure they will give me a copy of my Degree.

Please can you help me !

Kind Regards,

Jagdeep Singh Soorae
0828288045
[email protected]
Jimmy July 8, 2010
Appalling service
Sir I am at my wits end with Damelin and have never in my life had I been dealt with so badly and the lack of service from them is appalling. We contacted Damelin in February 2010 to enrol my son for a journalism course. We paid the R1000.00 deposit only to be told that because I have a bad credit record I have to pay an additional deposit of R2500.00 This I did immediately on the 13/03/2010. We were then told we would receive the study material in the post. After waiting for two weeks we began Phoning on a weekly basis to find out when we would receive the first lessons. We were always told that the study material was in the post. Only on visiting your nearest branch in Pretoria Central on 29 may 2010 in desperation to find out what was actually going on, was I told by a Jeanette that the material is actually on back order. I then decided that this was not acceptable as she could not even tell me when the material would be available and demanded my deposit back. I was then told that they will only return my deposit after I have applied in writing to head office. This was done on the 4th of June. Luqmaar Daniels then sent me an e-mail telling me that my case will be reviewed by the board within 7 days. After waiting for a week and a half I then started phoning Mr Daniels to find out what was decided. After 6 unsuccessful calls (He never answered his phone) I demanded to speak to somebody in authority. Only after getting severely agitated was I told I could speak to Mr Vele. Mr Vele then informed me that my case has not been reviewed by the board but he would make sure it was. After another few weeks wait I phoned Mr Vele and was informed that my case was reviewed and I would be contacted by Mr Wesley Gentry. When he finally did phone me I was told the only options I have is to either Transfer the funds to somebody else who wants to study at Damelin or change my son to another course. This is totally unacceptable I placed an order with them, they could not deliver and after the appalling service I received the only option I will consider is a total and immediate refund and I will never even consider doing business with Damelin/Intec again.
Naomed April 8, 2010
No Servie/ Refund
I have endless problems with getting a service out of Damelin Correspondence. They did not allocate my payments correctly and deducted money from my bank account without contacting me at all, I would have paid in instalments but paid up my course within 2 months. Now I can not seem to get my refund back. I had to supply them with my banking details on a letterhead of my bank and they have my details on record and now they tell me it will take 3 months before i get it.. unacceptable!! I also did not receive all my study material which was suppose to be dispatched last month but did not and now they cant because they have a stock take. Their support services never replied to any email and my exam is next month.. I need help I am fed up with them and need help urgently cant do this on my own I have tried, if you need more details on when i have contacted them and their so called attempts to help me. they dont get back to you if you suggest a manager needs to take care of this
Tebogo Mpye February 25, 2010
Refund
I applied for a refund fo R380 with dameilin in March 2009 and till today 25 February2010 I havent received my money. I have called damelin a lot of times with no success and have also received calls from their consultants saying my money will be paid but they still dont pay it. I dont know what to do anymore and I want my money. The last person who called me from Damelin and promised to help me never got back to me and he doesnt even return my email or answer my calls. His name is Luqman Daniels.

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