Catherine McNamara
4/34 Nicole Ave
Dandenong Nth VIC 3175
Email: [email protected]


Dear Complaints Board,

Since I joined Damsha Investments last Nov '08 the following has occured;

-every time a ring Customer Service there is only an answering machine whici I leave my message but they refuse to ring me back. Their lame excuse is that they have been too busy.

- Customer service is not professional and prompt.

- I did not receive my monthly statement (trader's account statement) for the month of April. What is going on when they won't ring me back? I am extremely disappointed because the fee was $10000 upfront for 4 years of trading service ( it took me 8 years to save up $10000 on the pension).

I was constantly harrassed by phone to join up and then after I joined up Customer Service refuse to return my phone calls - something does not seem right here.

What is going on here?

Yours sincerely

Catherine McNamara