On June 13/2009 I was playing a game app on Facebook and I accepted an offer from an add placed by Danielle Jewelery for some costume jewelery, a bracelet and earring set for the price of $9.00. I could not read the small print as I am a 70 yr. old widow with somewhat diminished eyesight. I put this purchase on my credit card.
On June 17/2009 I received two packages by mail and when I opened them they were two necklaces that I had not ordered. Being as they were of such cheep quality I assumed they were a bonus gift from the company and was not alarmed.
On June 18/09 I received another package and this also contained a cheep glass crystal type necklace. this Time I was starting to get nervous but decided to wait to contact the company to inform them that the items I had ordered had not arrived and I was getting items that I had not ordered, because I had a busy day and was very tired.
On June 19th two more shipments arrived ( not the items I ordered) so I called the company and informed them that I had so far received five shipments an never got what I ordered. The person I spoke to informed me that I had "joined" a membership and that I could cancel if I wished and if I sent the items back my card would be credited and that I should refuse all further shipments. I asked her how I would know if got the the items I ordered if I refused further shipment, She said " just return everything I didn't want."
On June 25th I received three more
As soon as I got off the phone I went on the internet to check ot the company... yes, I know this is what I should have done in the first place before I bought anything, and I found all these complaints about this company.
I then got on the phone and inquired about my balance and found that BUYDJJ.com, Evanston Ill and SHOPDANI.COM in Evanston, Ill had charged $544.00 to my account from 6/13 through 6/24 . The credit card company agreed close my account and send me a new card and a fraud report form withing two weeks.
I then when back to the original order form and read the small print again and found that the agreement I had supposedly signed for was to receive semi-monthly shipments ( by this time I had been shipped eight shipment) and that they had a Refund Policy that "It is our policy that we cannot offer refunds for any returned items. Instead we will issue you a store credit for your return items." this is in total contradiction to what the woman on the phone told me.
I have had these eight pieces evaluated by a local jeweler and was told that all eight pieces would retail for less than $25.00. I have since sent all this junk back to the company by traceable Fedex delivery at a cost of $10.48 ( good money after bad, as they say) and eagerly await the outcome as to if they will accept the package or not and meantime I am going to fill out fraud reports to send out to Ill., Florida and the US Post office if the money is not returned to my account within 14 days of the
I am hoping that my report to the credit card company will be honored if this low down scam operator does not return my money but time will tell.
Oh, by the way, it is useless to send email to [email protected] because no such email address exists and the Mr. J Berman who claims to be director of services is probably non-existent also.
I have included a photo of the JUNK that was sent to me.
Do not by anything from this company.