Danielle Janine Jewelry
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Category: Lifestyle
Contact Information United States
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Danielle Janine Jewelry Reviews
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Patricia Loftis
March 14, 2011
No refund
I RETURNED JEWELRY TO COMPANY AND RECEIT OF PACKAGE RETURN WAS VERIFIED BY PERSON NAMED LARRY ON 10/26/2009. I STILL HAAVE NOT RECEIVED MY REFUND OF $68.00.
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dawn.springmeyer
March 13, 2010
refund never issued - $272.00
I took advantage of a promotional offer thru mafia wars on facebook. It cost $2 for 2 necklaces and u had 2 weeks to decide if u wanted to remain in the auto send club. I got the jewelry and it was, well, crap. So I canceled. Next thing I know I receive 4 more kits and my credit card was chaged $68 for each one. NOTE - the $2 neckalces were sent out day after the order was placed. The next paid necklace was sent out the second day after my promotional order. The all 6 necklaces were sent out in a matter of 2 weeks, my triald period. I am out $272, and I have trieds my darnded to get my money back. Now the tel# is not in service. I am so distraught over this b/c I can't afford this. I no longer have the jewelry or my money. Being out of work now, it's really taken its toll on me. How could they have done this to so many people? Please help.
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Paula Cro
December 14, 2009
Refund never issued
Total scam operation. I found them on Facebook, ordered the initial product. They sent me two more products as well and charged my credit card. I frove to their location and returned all three products. They were reluctant to give me any authorization of my return. To date, I have not received the $187.18 credit due to my credit card. I filed a complaint with the better business bureau. Beware - this is a scam!!
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J.Springer
December 3, 2009
Unauthorized jewelry
Last year I ordered one necklace through an online offer and it was advertised for $9. I received the necklace and then received several more pieces of jewelry within a 2 week period that I had not requested and realized they were charging my debit card $68 every 5 days. I had numerous NSF fees due to these unauthorized charges. I was able to reach someone at their customer service line and cancelled what I found out was a membership that was not clearly stated in their original offer. I was able to return the jewelry and get refunded for those charges but not for the NSF fees which totalled around $60. I chalked it up to a lesson learned. On November 27, 2009, over a year after that fiasco, this company randomly charged my debit card for $89 and didn't even bother to send me jewelry this time! I have tried calling the customer service line numerous times over several days and never reach anyone live but am forced to leave a message. I've never received a call back and have had to cancel my debit card and file a police report for fraudulant charges in order to have the bank credit the money back to me. If I had not been checking my account online when I had, who know how many more charges they would have applied. If this company was ever legitimate in the past, they are definitely not now! Do not do business with this company!
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Dudley-Williams
December 2, 2009
Fraud ... $335.00 not refunded
I sent for the "trial" piece of jewelry for $9.00 and was sent 4 more pieces of jewelry which I DID NOT order within the next 2 weeks totaling $335.00. I have called and only reached an individual who told me he wold cancel my "account" with them. He said to send back the UNOPENED packages for a complete refund. UPS picked up my packages on Novemebr 11th and I have yet to receive any kind of refund. I have left at least 6 messages which have not been returned. The amount of money they deducted from my account is half of my social security check.
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DebbyM
November 28, 2009
Fraudulant bank account charges
PLEASE EVERYBODY!!! DO NOT GIVE THIS COMPANY YOUR CREDIT CARD NUMBER OR BUY ANYTHING FROM THEM, THEY ARE A COMPLETE SCAM, THEY WILL KEEP TAKING MONEY OUT OF YOUR ACCOUNT! IF YOU HAVE GIVEN THEM YOUR CREDIT OR DEBIT CARD NUMBER, CLOSE THE CARD IMMEDIATELY! I AM FIGHTING TO GET A TOTAL OF $285.00 BACK FROM THEM RIGHT NOW, I HAVE REPORTED THEM TO THE BBB AND MY BANK IS INVESTIGATING FRAUDULENT CHARGES BY THEM! I ORDERED THEIR PIECE OF CRAP NOT WORTH $1.00 NECKLACE FOR $9.00 TRIAL AND THEY IMMEDIATELY CHARGED MY ACCOUNT $70.00, SENT ME 2 NECKLACES AND TOLD ME TO SEND THE ONE BACK UNOPENED TO GET THE $70.00 REFUNDED, I DID AND ALSO CANCELLED ANY FURTHER SHIPMENTS OR CHARGES TO MY CARD, THEY TOLD ME THERE WOULDN'T BE ANY MORE CHARGES OR SHIPMENTS FROM THEM, THAT WAS SEPTEMBER 4TH, YESTERDAY THEY TOOK 2 CHARGES OUT OF MY BANK ACCOUNT FOR $89.00 AND NEVER DID REFUND THE $70.00! DO NOT DEAL WITH THESE PEOPLE, YOU CANNOT GET A PERSON ON THE PHONE ANYMORE, YOU GET A RECORDING TELLING YOU TO WAIT FOR THE NEXT AVAILABLE REP, AFTER ABOUT 4 OR 5 MINUTES IT COMES BACK AND SAYS "UNFORTUNATELY ALL REPS ARE BUSY, LEAVE A MESSAGE" AND THAT MSG WILL NEVER GET A RETURN PHONE CALL! SCAM...SCAM...SCAM...!!! CALL YOUR BANK IMMEDIATLY TO CANCEL ANY CARD YOU HAVE USED WITH THEM, THEY WILL KEEP TAKING RANDOM AMOUNTS OF MONEY FROM YOU WITHOUT YOUR AUTHORIZATION!!! I ALSO TRIED TO CALL FROM MY HUSBANDS PHONE THINKING THEY MIGHT HAVE BLOCKED MY NUMBER BECAUSE OF ALL OF THE PHONE CALLS I MADE TO THEM AND WHEN I CALLED FROM HIS PHONE I GOT "THIS TOLL FREE NUMBER DOES NOT ACCEPT PHONE CALLS FROM THIS AREA CODE!!! I AM SERIOUS, DO NOT DEAL WITH THIS COMPANY!!! CHECK THEM WITH THE BBB, A BAZILLION COMPLAINTS!!!
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Mustang68
November 28, 2009
Unauthorized credit card transaction
In December 2008 I ordered jewelry online and then received another package from this company indicating it is a membership that I would be receiving jewelry monthly. I immediately called them and cancelled and sent the jewelry back, they refunded the membership fee that they had taken from my checking account in the amount of $89. November 24 I noticed an transaction on my bank statement on line that $89 was taken out again for this same company, and November 27 another $89 was taken out. I notified my bank, they could not do anything for a check card transaction to stop it, told me to contact the company that took the money and then contact their dispute department. This seriously overdrafted my account. Being a holiday weekend it will take time to resolve because the company is only open Mon-Fri. That is a total of $178 they took from me without authorization since the cancellation in 2008.
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simonj1980
November 27, 2009
They are not refunding my money
ON 9/28/09, Through a promotion on Zynga Games I accepted the offer of buying 2 necklaces for 2 dollars. The application also stated that I would have three weeks to cancel my membership before another piece was sent out to me at the price of 68 dollars. I would than recieve one piece of jewlery at this price everytwo weeks.
A week later I recieved a piece that was not the two for two promotion and my account was charged 68.
I called and told asked them why I was sent that necklace when I was not to recieve on for three weeks after signing. I cancelled my account and told them I would send the item back. The following week with in two days time I recieved two more items and was charged 68 for each. I called but it was past business hours. The next day I called them from my break asked why I was recieving more jewlery when I cancelled my subscription and sent the peices back. They said that I was not in the computer as cancelled and so he than said that he made sure that it was cancelled and that from the time they recieved the 3 items it would take 30 days for me to recieve the money. I asked about the two pieces I actually ordered and they said they were back ordered.
The last time I was actually able to get hold of them was 10/20/09 when they confirmed that they had recieved the items in question and I should be recieveing my refund for them. It has been 38 days since my call and I have called them everyday and have not been able to get though. I have left messages for them to call me back. I have heard nothing from them.
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DebbyM
November 27, 2009
Fraudulant bank account charges
I ordered a $6.00 trial necklace in July 2009, They charged my bank account $70.00 immediatley after ordering and only agreeing to a $6.00 charge. I called them the next day and was told that they just automatically ship a second necklace at a charge of $68.00. I told them that I read their Terms & Conditions and nowhere in it did it say anything about that! I told them to cancel any further shipments and refund the $70.00, They told me to send the second package back when I received it, Unopened and write "Refused" on it and when they received it, they would refund the $68.00 back to the card it was charged on. I received the package and did exactly that, Marked it "Refused" and took it back to the UPS store and shipped it back. I never received the credit back to my card, even after numerous phone calls, They told me it was credited back to me and that it could take 30-60 days. It has been past that time period for quite awhile now and still haven't received a credit, And 2 days ago they charged another $89.00 on my card and then today another $89.00 neither of which were authorized by me, I Have not received any merchandise for these charges and I in fact told them in September to NOT send anything else and to NOT take any more money from my account, I have an email from them with a confirmation number on it for the credit back of $68.00, which I have never received and now two $89.00 charges for what? I have contacted my bank and disputed all 3 of these charges, But it will take awhile to resolve it. It has caused an overdraft fee and a hardship as I am not wealthy and live paycheck to paycheck! This company is a fraud, I have tried to call them and get NO answer other than "All representitives are busy, please leave a message" And also "This toll free number does not accept calls from this area code" Please investigate this Fraudulent Company!
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dawnmcostello
November 24, 2009
used debit card without approval
I cancelled my membership back in july 2009 they had withdrawn $68.00 as Shopdjj.com. Now November 24, 2009 they have pulled $89.00 with my visa debt card without approval. I have repeated called, left messgae and no one will call back. I have now found out they are a scam and can not get them to leave my account alone. I have reported them to the better business bureau and my bank. The jewelry they sent was cheap and not what was promised. Misrepresented the ad on facebook as only $9.00 had no idea that I was joining a membership and they would be withdrawing any money from account on a regular basis.
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