To Whom it may Concern
Back in June 13, 2008 I placed a order for one necklace set total order was $14.00 so on the 17 of June I received my necklace didn’t like I was getting ready to return it . it so the 19 of June another necklace comes in the mail that I didn’t order and didn’t like also so I returned both items 20 of June 2008 .with a short note stated I didn’t like please credit my account. so last week I notice my statement was over the limit $48.51 and found
Charges $9.00 plus $68.00 totaling $77.00 both items were returned back to DANIELLE JANINE JEWELRY. my account was never credit now I have charges of $77.00 plus $39.00 over the fee limit Total Charges $116.00 I made several attempt to call. I recently made contact with a person who had a very unconcern attiude and personality .telling me that they would take care or the problem. as of today no one has contacted me. this was 21 of July 2008, very disappointed in Danielle Janine Jewelry.
Very disappointed in capital one Bank for allowing this . for this is fraud at the highest level
I should not have to pay this $116.00 for items I don’t have or returned
very disappointed Customer
Capital one account (8809)
Franklin B. speights
Please dont do Business with this company they will take your money, professional Scam Artists