What started out as a simple transaction quickly turned into a major scam quickly. I just wanted to retrieve some important data from a dead hard drive. After a little research I contacted dataretreival.com partly because they had a 100% satisfaction guarantee. They informed me that it would cost $99 to rush the job, which I agreed to pay. After the intial eval they determined that it was a mechanical failure and needed lab work which costed another $399, which I also paid. Too make a long story short, I ended up paying $2875, and after 2 months all I received was a fedex shipmnent that contained a dead hard drive. I am fighting the charges through my credit card to my money refunded, hopefully.