I purchased 3 HP compatible black ink cartridges from databazaar in June. I had no need for them until this week. I opened them one at a time, and all 3 were empty of ink, in other words, junk cartridges that had never been refilled. So I wrote an email to their customer service, and received a reply that items can only be returned up to 30 days from date of purchase, so they won't do anything. A friend had a similar experience with a compatible toner cartridge; after 30 days, you're out of luck. I think this is outrageous, and I will never shop there again.

I purchased four refilled printer cartridges. The first one I installed about 60-90 days ago worked fine. The second one I tried to install today, said "wrong cartridge for printer".

I called Databazar and they told me about their 30 day return policy. Since most of us do not use two color cartridges in 30 days, I asked for help since it is clearly thier problem. They Said NO WAY.

I disputed the charge with my credit card company as my only recourse.

Not a good Company - be careful

I ordered Memorex 2x DVD-RW and ended up with Memorex 4x DVD-RW. I needed the 2x with a plain back and the ones I received I cannot use. I sent an email informing them of the error and I have requested an RMA number, however, after reading this forum I don't think I'll have much luck.

I'll keep this updated.

My company purchased 2 laser ink cartridges from Databazaar.com, because they were a lot less expensive than purchasing them in an office supply store. When we received them, the first one we tried did not work, the company sent us a UPS return label & we returned the cartridge & received another one, which also did not work, we went to buy the original cartridge from an office supply store & that didn't work, we were told that we probably received defective merchandise which in turn destroyed our laser printer. I called Databazaar & explained the situation, they said they could not do anything regarding the printer but would send a UPS label to return the 2 laser cartridges and would refund $55.30 once the merchandise was back to them. We did not hear from them, for over a week & did not receive a refund, so on December 10, we sent them an email & I checked the ups tracking, the package was indeed signed for on December 3 at their Florida location. I was told that by looking at the package weight they could tell that there was not 2 ink cartridges in there, I assured them there was, I had 2 people with me when packaging and sending the box. I did not put them back in the original individual boxes as they came in & then they were in a larger box, I just threw them together in one box & sent them. After stating that, they are telling me that they have another rma# for us and have not received the merchandise & will not be issuing a refund until receiving this. I do not nor have never had any other merchandise from them, I returned the first defective cartridge & then the 2nd pkg containing 2 defective cartridges. They do not answer my emails, they will not return phone calls, I have 7 requests to them asking for a response, have not received any responses. I was assured that somebody by the name of Rita would return my call as she is located in the Florida office, but never received a phone call from her. The only people that I can speak to are located in India and say they will get back to me and do not. I don't know what to do next, but this is not right. They also accidentally sent me an RMA # for a return not too long ago which was meant for another company, but then I received an email after that telling me to disregard the previous message. So, obviously they are making other errors.