Several months ago, I purchased a mailing list from Data Depot - big mistake as it turned out - they just took my money and never provided the promised information.

Their website listed the data elements they promised and it appeared to be just what I needed. Once I received the mailing list, I found that they had not included the City - certainly an important element in a mailing list don't you think? I contacted them several times before finally receiving a response that there must be something wrong with my computer. Absurd - it was a data file downloaded from an FTP site. Didn't require any programs to run or anything. I contacted them several more times and they simply refused to respond and they refused to provide a refund.

I then filed a complaint with the Better Business Bureau - what a waste of time. I've come to the conclusion after this and a previous encounter with the BBB that it is not worth the effort and time. Data Depot responded that they don't guarantee the accuracy of the data and I agreed to that when I purchased the mailing list. True, I do understand that they cannot possibly guarantee the accuracy of the data as addresses change fequently in some cases; however, I did not agree to purchase a mailing list totally missing a promissed data element (city).

I then filed a complaint with the State of Florida Division of Consumer Affairs. Data Depot simply refused to respond to them and they closed the file with no action.

I am continuing to pursue with complaints to the FTC and Pinellas County Department of Justice & Consumer Services.

We contracted to purchase names of active mortgage brokers in the state of Texas. We also purchased a email blast. The company quickly charged our credit card. We never received a confirmation email, nor were we able to track who viewed the email. I personally sent out an email to the email names provided and all returned NOT valid. This is a scam. He will not offer assistance, refunds are against company policy. You can't get a call back but can reach Scott if you press ! for sales. This is the only # he answers and always promises to have it out today. Today never came. We lost $210.00...Don't patronize this scam artist. I filed a complaint with the Attorney General in Florida and also the Better Business Bureau.