"Don't ever do any business with this company" They make deals that they cannot keep and smooth talk you into deals that are NO GOOD! I went in on a Saturday morning looking for a new truck. I found exactly what I wanted. The salesman would never say how much they would sell the truck for? He just wanted my info. to run my credit. Well my credit score in almost 800. I was told that Crystler was not offering any rebates at this time 7-18-09. I was offered a deal to by the truck from them today and pay a downpayment of $1000 in 30 days and that my first payment would not be due for 45 days (since they wanted me to buy my own tag, and no rebates were available). Sounds pretty good HUH? We spent all day there dealing with finance, trying to get our monthly payment where we needed it to be. We finally closed the deal with the 2 promises. I got a call the following week from a person in finance asking me to go ahead an pay the $1000, they wanted to get everything finished up. I said "NO". I got repeated phone calls until I finally paid and told them to come get the money. I paid it 2 weeks early. Then I am wondering when my first payment is due. I call them and leave numerous messages and noone ever calls me back. I got home on 7-17-09 and recieved a letter in the mail stating that my payment is due on 7-17-09. I called the bank to notify them that this was not the agreement that I made with David Stanley and they said that is what the contract says. I called David Stanley numerous times a day and all they say is "we will check on that". A person in the finance department "Shawn" said that the salesman promised me things that they knew nothing about and they cannot do anything to fix this. Bottom line is that I have to pay for a $1200 tag and a $560 payment at the same time to protect my good credit. They did not keep any of the promises they made and the papers that I signed on these agreements are nowhere to be found. I just want to make everyone aware of this problem and I am going to post and report this on every site and the BBB that I can find.
Sincerely,
Celeste R