My daughter purchased her wedding gown, also there were 5 bridesmaide's dresses, one of the Grandmother's, myself, the Mother of the Bride, flower girl dress and various accessories, shoes, vails, etc... The purchase's amounted to well over 3, 000.00. The first problem was with the "alterations" on my daughters gown, it fit perfecetly, the only thing it needed was the addition to lift the train for the reception, David's Bridal alterations person suggested she needed to add the bra cup's.
Those came to an additional $147.00. When she went to pick up her gown and tried it on it was too tight at the bust, because of the addition of the bra cups, which they had pinned in at the time of the original fitting. They charged her an additional $50.00 to fix the alteration's which she had already paid for. My gown was tight at the bust, I specifically asked the person helping us if it could be altered, she assured more than 3 times that the gown had enough fabric to be let out in that area, she assured me that all there gowns were made to be altered and it would be no problem, "there is plenty of frabric to alter the gown". Well I took my gown to my seamstress and there is no room for alterations. After speaking to an employee I was told that only wedding gowns had room for alterations, not wedding party atire. To sum it up so far all the alterations my family and wedding party have had to done are over $400.00 and still climbing. If you have had problems the ph# to the corporate office, Ms. Wayne, her direct # is 407.321.0061. I am considering orginizing a protest at there locations, if you live in the Houston area and are interested you can contact me at [email protected] or 284.428.1393.
P.S. I visited 2 of there locations and neither had any $99.00 dresses. I urge you to report your problems to the Better Business Bureau.