Let me begin by saying it took me a long time to find my wedding dress so I made about 7 different trips to 3 different David's Bridals. Buying a wedding dress is emotional and stressful as it is, and I believe if you are spending any significant money on a dress you will be wearing for only one day and an important day of your life at that, you should NEVER be treated as rudely as I was treated. Let alone multiple time, in multiple ways, at multiple stores. The first time I ever went into a David's Bridal was long before my wedding where I went with my mother and sister just to look and get an idea of what I wanted. I swore I would never go back (I wish I would have listened to my instincts). The sales associates work on comission and it is obvious. My sales associate kept bringing me halter dresses even when I specifically told her I would never wear a halter dress. Not a big deal, but she didn't listen and still never got it and kept insisting, so I left my first ever trip to David's Bridal with a bad taste in my mouth and swore I would never go back.

Fast forward to a year later when I was seriously looking. I had gone to another bridal salon and my sister and mother and I decided to go back to David's Bridal because it was close to home. I had a neutral experience and warmed up to David's Bridal at that point.

Then, I went to a different David's Bridal in the city where I live. I had an appointment. At a specific time. I showed up early for said appointment. My sales associate went out of her way to tell me she didn't want to make me feel "rushed, " but she did have to get to a Mary Kay party in half an hour. Appointments are scheduled for 1.5 hours. I couldn't care less who helped me, but I was shopping for a wedding dress and I sure as heck didn't want to feel rushed, and I told the receptionist and the sales associate that I would be more than happy to have someone else help me. The receptionist wanted to get another consultant and I did too - the Mary Kay girl INSISTED on helping me while telling me she wouldn't rush me, all the while rushing me. The fact they work on commission was even more blatently obvious when SHE TOLD ME they work on commission and didn't want to lose the sale. Not tactful at all. At that point she was running around grabbing dresses and rushing me through the dresses. I had come in with a printed picture that I had found on the David's Bridal website I wanted to try. The associate who had claimed to "know every dress in the store" said that dress was long discontinued. I thought that funny since I had just seen it on a mannequin in the other David's Bridal I had been in. Again, rushed. After agonizing after the picture, she said...wait! I think this is on clearance, but we only have it in a size 16. (I was trying on 4's) They miraculously had the dress that was "long discontinued!" She finally wrangled it up and tried the 16 on me clipped, but I was still not sure and I would have to order my size online, sight unseen. When it was becoming obvious that I wasn't going to choose a dress within her half hour time frame, she reluctantly left but not before telling me that if I did order the dress online, to make sure to put in her code because they work on comission, before dashing off. I was left there rushed.

A little put off, I decided to look more in my size at my pace. Guess what? I found that dress IN MY SIZE! The long discontinued one! From the girl that knew every dress in the store! I grabbed it and went to try it on. At this point another associate (I think, she didn't introduce herself) came up to me like I was a criminal for approaching the dressing room and kind of asked what I was doing. I told her I had an appointment at this time and my associate left early, and I wanted to try on this dress. She was so rude and just said "well, that's fine, but you won't have anyone to help you and you're on your own." Well, no kidding, since my associate left me! I left that time and of course didn't purchase the dress.

I went to a different David's Bridal in the same city (I didn't want to go back to rude central), and my associate at that one was more than nice and helpful. The only thing worth noting about this experience was that I tried on another dress that I liked in a size 4. I didn't buy because I wanted my mother with me when I chose a final dress.

I went back to the first David's Bridal with my mother and sister knowing I would finally buy a dress that day since I was in town with them. Boy was this an experience. The first notable thing was that in addition to myconsultant (who was just ok) I had three other consultants staring at me - they apparently had nothing better to do that day). I went from having no consultants at one David's Bridal to 3 too many! This would have been fine if one of the bored consultants wasn't extremely outright RUDE for no reason and with nothing better to do.

As I stated previously, I had tried on a dress at a different David's Bridal in a size 4. I was looking for same dress at this David's Bridal to try on with my mother and sister. They didn't have the 4, ao I wanted to see if they had a size 6 to get a similar effect. At this point, the consultant who wasn't mine and I still don't know why she was there chimed in and said that a 6 wouldn't fit me, and I would need an 8. All I am thinking is "ok?" She was neither helpful nor nice. I had already tried on the dress in a size so I think I was intelligent enough to get the size that is appropriate, and if it not, to seek out a different size. Obviously she was not. I had tried on the dress and it had some bunching in the middle. Again, for no reason this woman piped in and decided to tell me that the dress did not fit right. I stated that the fit might not be correct in this size and that also, the dress is made of polyester, so that would contribute. Interestingly, this is exactly what aconsultant had told me at another David's Bridal, so I was simply repeating what she said. This bored consultant argued with me and told me that was not true. I said, "this dress is not made of polyester" and then she said, "Oh, it is." Aside from insulting me, making me feel bad, and insinuating I was fat, she ruined my mood, attitude, and a day that is supposed to be happy with her rudeness stemming from nothing other than the fact that she seemed bored. She wasn't even myconsultant!

My mother and sister told my consultant that I was a little offended and the other lady finally left.

I did end up purchasing a dress that day. Every David's Bridal I visited went out of their way to tell me that if you buy the dress that day off the rack, they will clean/steam it and fix any beading or superficial tears. I bought my dress off the rack and they refused to do anything to it because they recommend that I get my bustle done at another David's Bridal closer to where I live. I was very worried about that. There was a rip and beading missing, not to mention that the dress had been tried on by multiple people without it being steamed. I literally carried my dress out of David's Bridal without them touching it again after I had tried it on, and that worries me. A lot. I guess I am just hoping (!) that my David's Bridal here will acknowledge that, but with the service I have noticed elsewhere, I don't have much hope. Utterly, utterly disappointing.

On Saturday the 23rd I recieved a text message from one of the bridesmaids in my wedding party. She said that while at Davids Bridal in Maple Shade they claimed to not have had her listed in the computer sytem as a bridesmaid. This was her second trip back to this store and it was a similiar issue the first time she went. I put all the orders in at the Deptford store. I was informed that all computer sytems are linked. However the Maple Shade store claimed they couldn't locate her in the system. When I called to speak to someone there I was politely disregarded. When I stated this had happened before and I wasn't getting off the phone until it was resolved another person got on the phone and eventually she claimed everything was taken care. Then I receive another text stating that my bridesmaid wasn't allowed to purchase additional items such as a shawl or jacket. This completely frustruated me because that wasn't my instruction. My bridesmaids were specifically told by me that they could purchase additional items if they chose to. At this point this experience has left a bad taste in my mouth. If half of my party had not already paid for their dresses I would have pulled all NINE of my orders and went to a different vendor. I am very disappointed in the Maple Shade store especially because my experience in the Deptford store was excellent.

I originally went to David's Bridal to find my wedding gown they had nothing that looked right one me.. so i went to other stores and found one that was just right for me. I went back to David's Bridal to get my bridesmaid thier dresses, we found one that was perfect for them. I originally delt with Patti and when I made my second appointment for my bridesmaid I delt with her again. When i got there for my appointment she wasn't even there! We had to find the dresses all on our own and we had to find different associates to ask them any questions. Finally Patti showed and up and she was busy with a bride on the other side of the store. By that time we had already decided on what dresses we wanted. She told me and my bridal party that we would received $20 off the dresses. When one of my bridesmaid called to order her dress they charged her full price for the dress and was told that she doesn't get the $20 off the dress. I called Patti myself and told her what happened and she said there was nothing she could do and I told her that I will have my bridesmaid call back and get her money back and we will do our business elsewhere, Patti proceeds to tell me all sales are final and they can't return her money. I WILL NEVER DO BUSINESS WITH THEM AGAIN!! They are horrible with customer service!!!

I paid for a bra and slip to go with my wedding dress, but they didn't have my size, so they said they'd order it. Both were supposed to be in today, but now they tell me my slip will take another 3 weeks to ship. My wedding is coming up in a month, so needless to say I am very disappointed and angry that I have another thing to stress out over. What an unprofessional way to conduct a business.

I don't recommend anyone planning a quick, simple, easy wedding to use David's Bridal for their dress and accessories.

this was the worst company i have ever been to in my life. I was dreaming about an amazing wedding dress and the last thing i wanted was something cheap. i was willing to be talked into spending thousands of dollars on mt dream dress. When i entered the hell hole some girl in a cheap polyester outfit yelled at me because i had not made an appointment. (oh im sorry i am trying to shell out a ton of money but i apoligize) my mom and i decided to walk around while we were waiting for our names to be called and all the dresses that we saw were size ten to like sixteen. im sorry but there are also less fat people who need to get married also.. and all the dresses to try on were covered in nasty makeup.. who would want to try on a dress that millions of girls had worn before (or atleast that is what it looked like) the carpet was nasty the sales associateds were bitchy and the worst is that they called me 10.000 times after to see if i wanted to come back to find a gown.. no thanks! I ended up gping to the cutest boutique where the people were sooo friendly ans where i felt like they just wanted me to be happy not just make a sale.. my dress is all i have ever dreamed of.. its beautiful and classy and had i gone to davids bridal i feel my experience would have been very different...