I reserved a room at Days Inn Inner Harbour, Baltimore, MA. The reservation was made in March, 2008, online for 3 nights in mid-June. I confirmed in early June.

I e-mailed the address on their web site about a week ahead to alert them that I had a late flight and would be arriving after midnight. The reply e-mail said I needed call the day of arrival. Although I thought that the e-mail *should* have been enough notice, I called before boarding my flight to let them know I would arrive between midnight and 1am. They said "OK."

When I arrived at Days Inn, an angry-looking man was being escorted to a taxi by the desk agent. When he returned to the desk, the agent told me "I have some good news and some bad news: The good news is that you won't have to pay for your room tonight. The bad news is that it isn't here."

I told him that there was no good news: I wasn't paying for my room anyway - I was on the job for the state of Georgia. I was being sent to the Mt Vernon Inn, "about six blocks north" (more like 8) and that I could come back to the Days Inn the next day. I complained that the Mt Vernon Inn was considerably further from my conference location - he gave me a total of $15 for taxi fare. I was also given a letter to give to Mt Vernon and was escorted out to a waiting rattle-trap taxi.

While the Mt Vernon was older and not as nice as the Days Inn, I decided to stay and negotiated to get the room for all three nights for the same rate that Days Inn paid for the first night ($99 vs $155 market or $122 govt employee rate).

The extra walking was a bit of a hassle (esp the last day w/luggage) and the neighbourhood a bit "more interesting" - the REAL problem is being booted out of my room so late at night and having to present at the conference the next day.

Shortly after cancelling my room via phone, I did stop by the Days Inn. The front desk manager was very apologetic and said they felt bad about it. I was NEVER given an explanation of what happened. I do know that a national extreme sports competition was in town that weekend, so I'm certain that I just lost out to the highest bidder.

We stayed at the Days in Williamstown, West Virginia. Had scheduled for two nights had it changed to three. Arrived and they claimed we had not added the additional night. We had a copy of the e-mail confirmation.

1st night we went to our room, lights in bathroom so low you could hardly see. Called desk and asked for brighter bulbs...we were told, brighter bulbs would make the bathroom too hot!! We stayed.

2nd night, we came in, my husband took a shower, turned down the comforter on bed to rest. Guess what? A cockroach. My husband caught it and took it to the manager "Mac" - non American. He insinuated we brought it in through our luggage.

No rooms in town available due to a Rally and Graduation so we had to stay. Next night we heard that one of our Goldwingers had a motorcycle accident and called to cancel their room. The young girl at the desk cancelled it and the so-called manager ripped her apart. Informed her they had to be cancelled by June 5th no matter what. No cancellations for anyone. Now, do you believe these people wanted to have a motorcycle accident? I believe they would rather pay for a room.

Would not stay at this hotel - or any Days Inn Again as the Manager at this one showed no compassion for anything or anyone.

I stayed in the Days Inn Niagara on Centre street May 9th 2008. When I got to the room I found trash left behind from the previous guest. I reported this to the front desk, their response was"they will speak to house keeping". Im sorry but that is not good enough!!! This was my birthday, also driving 2hours to find thrash in my room!!! I would like a refund or discount on another stay!!!

On January 4, 2008 my family and I found the following to be appalling in room 316 and 301 at the Ft. Lauderdale Airport/Cruise port Days Inn.

1. The room smelled of cigarette smoke despite the prominent “No Smoking” signs.
2. There were burn marks on the blankets.
3. The furniture was stained and the upholstery was worn and coming loose.
4. The microwave was grungy.
5. The light switch was loose and often nonfunctioning.
6. One of the lights did not have a bulb and the socket for the bulb and other associated hardware was exposed (fire and safety hazard).
7. The sink did not drain. Hand washing was conducted at the bathtub faucet.
8. The bathtub was ill maintained and dirty.
9. The chain lock on the door was missing.
10. The face of the door to the bedside table drawer came off when trying to open the drawer.
11. The mattress and box spring were in tatters and falling apart.
12. Walls were crumbling and no attempt was made to clean the mess.
13. Plumbing was being held together with packaging tape.
14. The carpet was pulled up from the floor presenting a tripping problem.
15. On retiring, there were bugs under the pillow. Those insects were not present on initial inspection of the room and no food was consumed in the room to attract the bugs.
16. There were stains on the sheets that appeared to have been caused by bodily fluids.
17. The bathroom fan did not work.
18. No extra blankets were available in the room or throughout the hotel.

Additionally I have the following complaints about room 301:

1. The room smelled of cigarette smoke, even though it was advertised as a no smoking room.
2. The microwave was dirty and rusty.
3. The furniture was ill-maintained
4. The 3 pronged coffee maker cord was plugged into a 2 prong extension cord.
5. The television speakers vibrated and made other odd noises.
6. The carpet was dirty and burnt by an iron.
7. The wait for the Hotel Shuttle at the airport was unacceptably long - almost 2 hours.

This is not the quality of room expected when paying from $150 to $180.20 a night per room.

The only action taken by the General Manager at the Day's Inn was to refund the double charges that his staff had made to our credit card - both rooms. This was after multiple phone calls that my travel consultant made to him the week of our return from vacation.

Sam, the gm lied to us about having a pet (which was against the rules) and he took money for it. He also when approached gave us a false name and said the manager was not available. He put us (and everyone we spoke to) on the third floor. When asked why, he said the rooms were booked, which was not the case. I called the complaint # and spoke to two different people, getting a case # 2150826. I have not heard from them. The night was thursday Feb 21st.