I too in the UK have been scammed by these sly and devious people. In the UK what they are doing is illegal. It is called Fraud. They are now calling themselves Premiumwhite. They read garbage to trick you from a set sequence of jargon on their computer, repeating word for word what they think they ought to state. Use their on line enquiry line if you want to wind them up, take hours over asking questions, and try and pin them down to answers you want to hear. Then print the whole thing off and save for your solicitor/fraud dept of your bank.