Dazzle Smile

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1 stars
(95)
Category: Lifestyle

Contact Information
New Zealand

Dazzle Smile Reviews

Britchie September 12, 2009
Free Trial Scam
This is not a free trial !!! The scam is you believe you are paying only for shipping and handling of your trial supply with no obligation to commit immediately to any further charges or product. But they cleverly disguise within a 100% Customer Satisfaction banner on the order page...that by accepting to receive a free trial and pay for only shipping. You are automatically entered into their "elite club" and unless you return the free trial you will be charged $80 for your "free trial" and will receive further product each month @ $80 per month. This is a scam!!! You believe you are only going to receive a sample or trial sized product. But you are shipped a full size product with the intent of charging you $80 for the " free trial" And it is too late once you have provided the credit card info to cancel your order. I tried within minutes of the "discovery" but was told that I accepted. This however was incorrect as I was not directed to read and understand the full terms of the trial offer. Which by the way was inside the 100% customer satisfaction banner so it appears just to be an endorsement not billing commitments to the product now or in the future. It is very deceitful and misleading...DO NOT FALL FOR THIS ONE!!!
2good to be free September 6, 2009
teeth whitener
I can't believe I fell for this scam too! I thought I was paying for shipping and handling of a FREE trial product of teeth whitener. Like the rest of you who have posted complaints reality is because of this companys deceptive practices I bought a lot more than that. The best thing everybody can do to bring pressure on this deceptive company is take the time to post your complaints on every website available. It is how I discovered the same problems were about to happen to me. Within hours of ordering on line I contacted the fraud dept of my credit card company and cancelled my credit card. I then phoned this company and its affliates with a long list of phone numbers that were posted on various complaint websites. The information was so helpful because no one on the other end of the phone wanted to do anything until I told them of the actions I had taken so far. Once they knew that there would be no money coming to pay for their scam I got their attention. So far no product and no charges to my cc. Nasty way to learn a valuable lesson.
Summer044 September 2, 2009
Returning
They tell you that you are only paying $1.95 for this TRIAL version... they don't tell you that they're going to hit your credit card for $80 if you don't promptly return it...
After two very long phone calls (they leave you on hold for a good 5 minutes hoping you will hang up) - I got them to give up their address.
If you have ordered the trial version of Dazzle Smile, call and cancel - and return it IMMEDIATELY to avoid the $80 charge. Their cancellation phone number is 1-888-948-5508.
Return to:
Dazzle Smile
P.O. Box 10276
Des Moines, IA 50381
Make sure you write your order # right on the envelope (legibly!)
And when you send it, be sure to get a tracking number - b/c these people are scammers and can easily say they never received the package.
I will not be fooled again. I hope that you won't, either!!
Jujudoll September 1, 2009
SCAM ALERT
When my child signed up for a "free" trial of Dazzle Smile, she thought it might be fun to get something in the mail. What she got was over 30 phone calls and at least 18 text messages within 24 hours time. I used the online customer support on the website (www.dazzlesmilepro.com) as requested to cancel the order of whatever it was. I was given a cancellation # 329885 and was told that I if I return the package in 14 days I would not be charged "the discounted rate of $79.91 for the first shipment of Dazzle Smile Teeth Whitening after the completion of the trial period." Fine, I have not received the product though. I asked specifically about any other "trials" my child may have signed up for and she said: "When you subscribed to our services, you were automatically enrolled with World Club Fitness and Weight Loss Resources. And, you have to cancel their services as well, if you won't wish to be charged. Please call 866-407-3685 to cancel your World Club Fitness. ( Shows on statement as VH ACCESS). And, please call 866-417-6059 to cancel Weight Loss Resources (Shows on statement as HEALTHMEMBER). They are available 5:00 AM – 8:00 PM (MST) Monday to Friday. On Saturdays, they are open from 8:00 AM – 5:00 PM (MST). They are closed on Sundays. I THEN received a confirmation email saying "In case you are still within your 14-day trial offer, then you are still responsible for this order as well as the billing of $58.76 for the DazzleWhite Pen at the end of your 14-day trial period. " also... "If we do receive and process your trial return at our returns department before the end of your trial offer period then this charge will not take place." What are the chances of these people actually receiving AND processing the returned product within 14 days? Slim, I'm sure. I have already canceled our credit cards as this seems to be one of the nastier scams I've heard of.
MightyPissed August 31, 2009
misleading
Dazzle smile is total bullshit, don't trust them. claim of the "free trial" doesn't mean that they should automatically charge your credit card $79.95 every month. tried calling to cancel, but none of the numbers are accessable from New Zealand as I have tired umpteen times to call. i haven't even received the product and i'm not impressed. DODGY AS HELL

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