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Jackie Bartels
January 16, 2010
fraud
I have dealt with 2 fraudulent companies who appear to both go under the name healthclns. I decided to try their 14-day money-back guarantee offer of samples. Of course they request your credit card for shipping charges ($1.94). What they don't tell you is that they immediately begin to bill you for both products. Consequently, I have two bank statements: one for Oct. and one for Nov. that show the following charges: 2 payments within 3 days of $87.94 and 2 additional payments within 3 days of $79.97. I never received the products. I returned the samples as required by the company statement within the alloted amount of time. I have written, called, worked with my bank to no avail. There are many people out there just like me that belong to a site called measureup.com. Our complaints fall on deaf ears. Please notifiy me if anything can be done to recoup our money. From myself alone, they have stolen $415! Thank you.
Sincerely,
Jackie Bartels
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October 27, 2009
scam
This is the biggest SCAM I have ever experienced. Dazzle Smile (aka) and Clean Whites (aka) are in the same fraudulent racket of stealing money from those of us who gave out a credit card number to pay for the postage for a tiny “free” tube of whitening toothpaste.
My first mistake was to get sucked in by their mutually self-serving internet ad bearing the testimony of an overworked (but now, elated) mother who had discovered the “perfect combination” of teeth whiteners in Dazzle Smile and Clean Whites.
I found that it was easy to sign-up online for “risk free trials” from both companies. In seconds, I passed the “Do You Qualify?” tests, and, with my credit card, headed straight for the “you pay only the postage” pages.
At that point, I didn’t question the contradictory implications of the “qualification test” Could one’s teeth be too white, or too brown to be scammed by Dazzle’s product?
Within three weeks of my order, Dazzle had deducted $175.25 from my credit card (two weeks apart: $87.62 each). And Clean White had deducted $79.95.
Dazzle’s"customer service" rep (who, told me she worked in Customer Service for Dazzle Smile and 28 other companies!?), explained that the first $87.62 was for the "Free Trial".
I never found any qualifying language on Dazzle’s website for my costly “free” trial. Nor was there anything in the trial package itself, which contained product information, only, along with the travel size tube of Dazzle Smile.
At my insistence, a Clean Whites “Supervisor” pointed out a dainty, pale square, at the very bottom of the “sign-up/credit card” page on their website.
There, in the smallest font I have ever seen— beneath the Huge Red Slashes screaming “SIGN UP NOW” “LIMITED SUPPLY!; “RUSH IT TO ME!. NO RISK TRIAL!—the “obligations” of the “free trial” were listed.
Bottom lines:
1) After spending hours on the phone, Dazzle said that they would credit the $175.25 to my card if I sent their two vials back (unopened).
2) Clean Whites said they would credit $40 of the $79.95, and I could keep the tube of whitener. (uh…thanks).
3) I would be very interested in joining any efforts to bring these corporate con-artists down.
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