Dazzle white and Smile Brite

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Category: Business & Finances

Contact Information
Austin, Texas, United States

Dazzle white and Smile Brite Reviews

M JOGEE December 11, 2009
SCAM
while I was viewing my e-mails, I had advertising BANNER which was for whiting teeth. I clicked on this advert and found to be very attractive and at a very cheap price. I placed a order and when I clicked to order the cost of the product went from around £2 to £8. I still went ahead and ordered as there was no way to go back on this order. WhenI received my credit card statement, I noticed first item for around £9 (that included exchange rate charges etc) charge from Dazzlesmile and a week later another charge for £42 and a week later £54 by Smile Brite. Altogether charged to my credit card was around £100. I straight away contacted my credit card company who advice me cancell my credit card and reissued me with another one. They also sent me investigation form which I completed and sent it off to my credit company. I am hoping that they will be able to stop this payment to these companies and refund me my money.
It seems that this company takes your credit card details and then charge more than what you have agreed.
It there no law to stop this company doing this?
crawford22 November 28, 2009
Fraudulent Charges
I was also scammed by these two companies working simultaneously. Supposodly a mom in Jackson, OH (where I live) discovered this miraculous teeth whitening system and for only the cost of the shipping and handling you could receive the free trial kit which I payed the shipping and handling on my credit card. Every month since then I have been charged almost $100.00 for a new monthly kit. I had to call twice before they finally cancelled the shipments and stopped charging my card. And they refused to refund me the money and would not allow me to send the kits back that they had already mailed to me. These companies are complete scam artists!!! Beware!
Victor A. November 4, 2009
scam
OK! so I went ahead and ordered the trial product from both of these companies, without checking the internet for reviews. Had I have done that ahead of time, I would have not ordered these products. I just noticed a charge on my credit card from Dazzle Smile. $92.37 and from Smile Brite $87.62. I was so pissed off and called these companies immediatly and demanded them to credit the amount back to my credit card. One catch thought. You need to send the product back or they will not give you refund. By the way, if you opened the package for Smile Brite, you are out of luck. They will not refund the money. I was lucky that I did not open the package so I am axpecting a rufund back. Do not order these products from any of these companies. They are scam artists and I dont know how they can get away with this. This needs to be reported to some type of organization to shut them down for good. Please dont be a victim like I was. Never again!
scherm October 26, 2009
Excessive charges and non-operating phone numbers
I signed up for a trial of these 2 companies for teeth whitening. Though I knew I could cancel within 30 days, I unfortunately had an infection that diverted my attention. Thus, a second round of products and charges were mailed to me. I looked at my credit card statement today and I had 8 charges on it, each with a foreign transaction fee. Here are the charges after the initial trial fee - $48.92, $59.95, $79.28, $87.62, $64.90 and $48.92. The companies listed are VP/ILIFECSMILE88857269 UK, BEUTYCLUB, WELLBHEALTH, ULTIFRESHWELL, PRISTINEHLTH. I have spent the past 3 hours tracking down these people and have made at least 10 phone calls. Most of the numbers listed on my credit card statement are disconnected or always busy. I have yet to locate the first 2 companies listed. The WELLBHEALTH is the Dazzle White Trays. The last 2 are for Dazzle Smile (the small silver tubes).

Where do I go to report these people? How do I locate the first company?
NowImaBigG October 17, 2009
Fraud
I wish this site would be on the front end of the search engine!!! I saw this after I sent for my "free" trials. And I am not extremely gullible so I DID read the fine print. Dazzle White gives you a 14 day trial period and Smile Brite gives you a 10 day trial period, however this includes shipping time so they will start counting from the day you order, it is not like you have that amount of time to actually TRY the product. Anyway, I saw this site and I cancelled my orders prior to receiving them. I guess it was too late because both of them arrived anyway. And right after is when I saw the $92.37 charge on my account!!! So Smile Brite didn't even wait until the trial period before charging me!!! And when I went to the website, Smilebrite.com, to return it, it tells me the trial is nonreturnable so I looked at the fine print again. It states: " You will have ten days from the date you order to evaluate the product. If you are unhappy with the product, cancel at anytime. After ten days we will charge you at a discounted price with a 18% savings of $19.95 off the regular price, for the low price of $92.37. After that we will ship you a new shipment of SmileBrite each month at this discounted price as part of our auto delivery program. There are no obligations, you can cancel anytime via our customer service online or by calling a customer support agent, see contact link below." Okay, so they DO say time starts after ordering but it did not take 10 days to receive product and charge was on my account BEFORE I even receive it!! It says "cancel anytime" TWICE, once when talking about the trial and once when talking about automated shipments. I cancelled A FEW HOURS LATER after seeing this site!!! It says NOTHING about the trial being unreturnable. Oh yea, when I went to see what would happen if I were returning a repeat shipment something pops up basically "we know it's a hassle to return stuff, let us just refund you $72.37, thus keeping $20 and you can keep the product". Here is some information that might be helpful-Smile Brite is apparently based in UT -the Attorney General #'s are (801)366-0260, (801)538-9600, and (801)366-0300.
Mcgowan October 16, 2009
CONS, FRAUD , MISLEADING
We Have all seen the E-Adds and pop ups No more bleaching Dont waste your money see one mom's trick to brighter whiter teeth... I'm a big tea drinker, no smoking no coffee no cokes but i thought i could use some brightening so i sign on for the offer.
BIG MISTAKE !!! I have always considered myself a woman of good common sense! I have always steered clear of E advertising, but here I was jumping into this mess.

The order was supposed to cost me a total of $5 for each ... shipping and all ...

Before it was said and done they took mine and my husbands account for over $500 in 2 months ...
and shared our info with other companies who sent us products that websites and phone numbers were no good for that we could not cancel these companies have taken us for an additional $300 in 2 weeks...

Thieves !!!
One company we were able to contact stated that they were an additional offer that came with the smile brite that we had to cancel within 12 days of the smile brite offer or we would be charged $21 a month for a subscription weather any product was sent or not ...

this company was EXACT DETOX... who also had another offer attatched to its membership for another supplement and that was an addittional $21 a month same story there ...
when i called the number for this company they denied ever haven taken any money from our account

My bank statement tells a different story ...


In all just by signing up for Dazzle White and Smile Brite our account has suffered a deficit of over $800 in 1 month
marion3620 June 24, 2009
illegal charging of credit cards
Both these companies worked together to pull a fast one. There was a letter from a "mom" in Austin on the internet that said that buying both these products had the best results and then links to both sites to get their "free" trials. BOTH companies put charges on my credit card before I knew what was happening and now I am having to fight to get them off. One company charged $86.22 and the other one charged $59.25. And the charges to send your FREE (HA!) TRIALS! Another $1.95 and $1.97. I asked the guy from the Smile Brite company, "So exactly what did I get that was free?" and he agreed NOTHING. Now they want ME to pay to send their product back... DO NOT ORDER FROM THESE COMPANIES!

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