broken when arrived ref no 8159729. requires money to be refunded
please help? item dazzle white whitener pen

The website starts off like the other lady said...Austin mom finding two practically free "trial" offers of teeth whitening product working awesomely together. It uses ABC, New York Times, and other major corporations like they are backing it up. You order the product for 4.95 but enter a promo code and get it for 1.95. You are thinking if you get to try it and if you like it, you can order some more. If not, hey it's a risk free trial offer. NOPE! They try to give you this free upgrade promo mouth tray but the small print says you will be billed X amt of dollars if you do not return it. I am thinking, glad I caught that. So I said no, I did not want the upgrade. After giving my Credit card information, I go to the other site so that I can order the other product that "mom from austin" found worked so good together. I noticed the same people were featured in the advertising and the website looked almost exactly like the previous one. I read the fine print on their website and noticed these free subscription offers they give you aren't free. Basically they are going to charge my card ANOTHER 160+ dollars, if the product is not returned and processed within 14 days. Meanwhile I receive a phone call to confirm my order, in which the caller proceeds to tell me they are sending me that tray with my recent order. They state they are recording they will begin recording the call and proceed to order confirmation. I state I do not want my order process nor do I want the "free" tray. She states I have to call the cancellation department. What a mess!!! Do not be as stupid as I was.

ordered sample and they then sent another batch without me ordering them and charged my account

I wish I would have read the complaints before I fell for this FREE trial offer. With the small tube of this stuff was a letter saying I would be charged $79.95 a month for future shipments. This was not agreeable to me. I tried to call, no luck. I emailed them to cancel and received an email back saying my order had been processed and expect my shipment in 3-4 days, with a confirmation number. Well, I was canceling, not ordering. I called them today and got through and was told I was being charged the $79.95 and would be credited when they received the product back by 08/30/09. Today is 08/28/09, too late for the post office. Mind you, I originally cancelled on 08/22 and was waiting for the mailing instructions to return the product. They are a scam and I wonder if anyone has thought of starting a class action suit against them. How many of us, who are smart people, fell for this. I am madder than a wet hen.

I signed up for Dazzle White and Vibrant Whitening 14 day free trial and that is a big joke. For starters if you don't cancel Dazzle White and return the product within 2 weeks they bill your credit card $58 and Vibrant Whitening is 14 trial starting the minute you place your free trial order so they include the shipping time as your free trial so if you dont cancel their product within the 14 time period with includes shipping time you get billed $89.98. Also even after you cancel Dazzle White there is 2 other companies which will charge your credit card if you don't cancel their products. It will show up on your credit card as VH Access and Healthtimer on your credit card for $3.24 and $7.14 charges. When you call them they say that signing up for Dazzle White gave them ok to bill your credit card. They say it is in fine print which you have to click on terms to read the fine print. No where on the page that you order your free trial does it say anything about signing up for other programs. Both Dazzle White and Vibrant whitening are in on the big teeth whitening internet scam and the other 2 companies are also along for the ride with the BIG SCAM!!!
Don't fall for these scams, tell anyone you know that if you sign up for these you will be in for alot of unauthorized charges on your credit card!!! These companies should be put out of business some way or another. It makes me so mad, I had to spend hours on the phone trying to cancel all of these programs and then I disputed the charges with my credit card and they are taking the charges off. So if you do fall for this scam dispute the credit card charges and maybe if enough people dipute the charges that will put a blow to these scam artist.

Candy