I ordered a "free trial" of the tooth whitening product. All I was told was that I would pay a shipping fee of $2.95. On Dec. 6, 2009 I went on the bank web site to check on my balance and discovered a charge of $86 +. This was an unauthorized charge. I called the company and was told that the order was for a "free trial" not a "free product". and that it was clearly stated on the website-it was not clearly stated or I would not have ordered it! I had a phone call about the product and told them that I did not want to commit to anything until I had a chance to try it. There was nothing else mentioned about returning the product or a charge for it.
I have the product, unopened, and told the operator that I would return it. I was then told that there was a 30 day return policy (never told about that either) and the 30 days ("conveniently") ended yesterday. I would like to know how I can get my money refunded.