This company has taken $82 plus doallors out of my account that was not authorized in any way, shape, or form. They are crooks and they know they are conducting illeagal activitys and they dont care

I ordered some tooth whitening gel as a one off which i recieved and now the company are taking money from my account without my authorisation

This company makes money off of its small service charges that some people may not even notice on their credit cards. Recently I had three charges from Cyprus ranging from $2.96 to $7.41. Could call one number and have the "services" discontinued. I never signed up for the services but would rather pay about $14 one time than have them recurring on my credit card. This company may have a fine product so why do they have to make it a scam? They could be act in a legitimate way and probably save money from not having to hire all of the customer service staff to handle all of the irate complainers. Never a complaint about the product just their business practices. BEWARE!!!

I saw the ad on MSN about free trial offers from both Dazzlewhite and Cleanwhites. I ordered both only to find that they charged my account for their "monthly membership" where they send you their product. When I called to cancel both, they gave me cancellation numbers and my account was hit for $48.92 and 79.95 !!! This is nothing more than a scam!

you: 09/20/2009 More Detail wellbhealth 8667967336 CY CY Description: Debit:
$48.92 from merchant 234567890 wellbhealth 8667967336 CY CY With Card:
************8977 Food Stores -$48.92 $0.59

HEALTHCLNS 8668781512 CY CY Food Stores -$79.95

HERE IS WHAT TO DO:

*If you used your major credit card... call immediately and report it. Have them treat the account as if your card had been stolen (because basically, it has). THIS IS A THEFT/FRAUD... Treat it as such!

*Call the Dazzlewhite and ell them EXACTLY this:

"I DID NOT AGREE TO THOSE TERMS AND I SHALL BE SUBMITTING AN AFFIDAVIT OF FRAUDULENT CHARGES TO MY BANK."

and:

"I DID NOT AGREE TO THOSE TERMS AND I SHALL BE SUBMITTING AN AFFIDAVIT OF FRAUD TO MY ATTORNEY GENERALS OFFICE (BBB, FBI and/or FTC).”

Also tell them:

“I HAVE CANCELED THE ACCOUNT. MY CREDIT CARD COMPANY HAS IDENTIFIED YOU AS A FRAUD AND CANCELED MY ACCOUNT DUE TO THEFT.”

I would repeat these statements VERBATIM several times during the course of your conversation with Customer Care. It sounds odd, but it drives home your legal rights. I wrote down the statements (in quotes) so I could say them fluently. Say these statements clearly and strongly, repeat them several times. This strengthens your stand legally with these con-artists and they know it.

I was issued two cancellation emails that stated I was still responsible for the $79.85 charge. I kept repeating those statements (above) and I was finally issued a six digit cancellation number that made the $79.85 charge "go away". They still wanted to charge me the $1.95. I told them that my credit card company had identified them as fraudulent and the card was flagged as "stolen", therefore, there was no longer an account for the $1.95 to be charged to. The customer service representative then had the nerve to ask me if this was a checking account! I informed him it was not - it was credit and now the account was gone. The customer service representative now wanted to send me a check for the $1.95 refund (I am not joking). This is the point I insisted on speaking to a supervisor, simply stating, “I do not believe you understand me.“ - and I think the representative finally agreed. Upon speaking to the supervisor, I repeated the statements in quotes (above) a couple of times to her. She supposedly made the $1.95 charge go away.

I will post this every month for the rest of my life. WHO KNOWS! I’ll let you all know how it goes. Wish me luck. I certainly wish all of you luck.