I responded to an add with this company that promised tooth whitening gel and tray, and a tooth whitening pen with a blue light, The add directed me to a website that had Cindy Crawford as a representative and I placed the order which stated that they would send the items for free and I only has to pay shipping costs of $1.98 for the gel and $3.03 for the pen and light. I provided an address and a debit/visa card number and they agreed to remove the shipping costs only.
I then received my bank statement and found that I had been charged an additional $33.62 and $58.76 for the items listed above and I immediately contacted the firm and after speaking with several representatives that spoke terrible emglish I was told they would deduct $40.00 from the charges, to which I told them I was not happy and then I called abck later and was then agains bounced around and was told this time that they would reduce it by $60.00, and again I was not happy and told them so. I also informed them that I had done some research on them and found that they were being investigated be the AG office for false charges. They would not agree to a full credit but I did get them to cancel my account and got a confirmation number of 7560697 so at least no further charges would apply. They told me that if I was not satisifed that I should contact you and get a refund through this site, so that is how I got to this point. I am hoping that the charges of $92.38 will be removed from my account. I have no problem paying the shipping as that was what I agreed to .