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Aimee
August 9, 2009
Ripped off
A charge appeared on my debit card account in the amount of $19.95. I did not order anything from them and I cannot locate them on the internet.
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Menorah
August 6, 2009
A charge to my account
A charge appeared on my debit card account in the amount of $19.95. I did not order anything from them and I cannot locate them on the internet.
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melissaD
July 30, 2009
Fraud charges
I am having the same problem with DBS Books. I ordered one book using the Amazon site with my credit card and now I keep getting monthly charges on my cards. I see someone found their address. I am going to call and complain but I think it is also time to let the Florida Better Business Bureau know about what is happening. Has anyone done this yet?
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Alice Brandreth
July 25, 2009
$19.95 charge
I purchased a book on my credit card from DBS Books on July 7, 2009 for $8.59. Today when I received my credit card bill, there was an additional charge of $19.95 from DBS with no explanation. I then went online and discovered that other people had made complaints that DBS had charged them
$19.95 without previous explanation also. This is fraudulent billing.
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lee douglas
July 13, 2009
ripped off
i ordered the book "common sense" by glenn beck from this company for $6.69...my acct. was charged that amt. on 7/3...on 7/6 my acct. was charged an additional $19.95...i did not order anything else or authorize anything else...researching the net, i discovered several other people have been ripped off by this outfit.
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Linda Renaud
June 22, 2009
Hidden membership charges
I placed an order for a small $4.95 book through DBS Books. A few days after the order was placed I received and email stating that the book was unavailable and that the order was cancelled.
A couple of days later a company called Smart Savings Center charged my credit card for $12. I called them and complained about this charge, in which they stated that it was for a membership I had joined while ordering my book. I told them to cancel and they stated that it would take up to 6 weeks to receive the refund. I finally received the credit on June 1st.
As I was reviewing my bank statement I found another charge of $19.95 from Smart Savings again. I called them and they explained to me that on my initial order I joined another membership on 5-18-09, and that was a 30 day trial membership and it was past the cut off date to cancel, therefore they would not credit my money back.
I explained to them that I cancelled the membership back in May, but they said that was another membership.
What a rip-off, I was in rage and yelled to cancel any further memberships. I asked the girl where the company was located and she stated Boca Raton, Florida, but she was in the Philippines.
I am going to contact the BBB in Florida, but I am out the $19.95.
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