DC Shoes

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Category: Business & Finances

Contact Information
South Carolina, United States

dcshoes.com

DC Shoes Reviews

jessica mckinney February 24, 2011

un happy with service

i tried to order shoes off line and because something was wrong on my card they held my money and when i called my bank they said dc shoes had the hold and i had to contact them and when i did they said they couldn't help me that i had to wait for it to be released they sure didn't mind taking my money and now i'm having a hard time getting it back i have waited the time aloted and now i want my money back i dont understand if they didnt ship it why are they keeping my money

December 4, 2008

Returns

First it took FOREVER to contact Customer service regarding my order that was on hold. They do not answer emails. Then after I received the shoes 1 week later, they were not the ones my son wanted. I tried to "fill out" their return authorization request form as instructed on their website, but it will not let you. I tried calling, but no one answers or calls back. I tried emai, but no one answers. I even tried their suggested 'LIVE CHAT" but the icon said "SORRY< LIVE CHAT WENT TO SLEEP." With the economy the way it is today, there should be better service!