after making first payment & signing a ibr since don't have job & can't afford monthly payments on my student loan the loan is to be waived until i can afford it & i'm to get my taxes back since i'm in hardship they won't return my calls so i can get my taxes back. jessica has ignored calls & given a wrong number for us to call back on in the first place we have copies of the papers we signed & have made sure that we don't have to make another payment until we can afford it but know that our taxes will be with held until it is paid if she keeps this up. this company is not one that does business backwards and illegally if u ask me because they are having you sign papers that aren't legal & harass you but won't return your calls. don't return there calls or sign papers or make deals with them if your smart go to the federal website to do the ibr papers instead.

This company is harassing me about a student loan. I$ had to drop out of the PhD program that I was enrolled in due to a loss of income. I am unemployed, have had to move back home with my mother who is retired and on a fixed income. I have no other relatives or friends from whom I can borrow money or live with. I have told them that once I get a job I will be able to make my student loan payments. But, they would not accept that. They called and harassed me at the place where I volunteering insisting that I was ‘choosing’ to volunteer. I have contacted my states attorney general to complain about this company. I was able to get $300 to send to them, they insisted that I send the payment overnight and call them back with the tracking number. When I called them back they explained that the payment I sent would not stop collection proceedings and they would continue to call and pursue payment from my co-borrower. I told them that the payment I sent was the all I could do at this time and they demanded that I make a $1340.00 payment which I told them that I could not make. And, despite them keeping my payment they will not stop collection proceedings.

This company is harassing me about a student loan. I$ had to drop out of the PhD program that I was enrolled in due to a loss of income. I am unemployed, have had to move back home with my mother who is retired and on a fixed income. I have no other relatives or friends from whom I can borrow money or live with. I have told them that once I get a job I will be able to make my student loan payments. But, they would not accept that. They called and harassed me at the place where I volunteering insisting that I was 'choosing' to volunteer. I have contacted my states attorney general to complain about this company. I was able to get $300 to send to them, they insisted that I send the payment overnight and call them back with the tracking number. When I called them back they explained that the payment I sent would not stop collection proceedings and they would continue to call and pursue payment from my co-borrower. I told them that the payment I sent was the all I could do at this time and they demanded that I make a $1340.00 payment which I told them that I could not make. And, despite them keeping my payment they will not stop collection proceedings.

I am very upset because, when you take time out to avoid a problem; that is what you expect! Now, I called this company awhile back to get a deferrment(forebearance). My misstake was not making a note of who i spoke with. Anyway this lady claimed that she would set me up and in 1 year i would have to go thur the same process. Little did i know at the time that she did not set me up! Now I was bullied into sending them 300.00 for a down, and they went thur my employer and begin to garnish my wages for $162.00 every two weeks when i was only paying $75.00 a month. I dont like this one BIT...

This has to be the worst shit bags I have to deal with in my life. These people should be send to iraq or afghanistan or executed. I would not have any passion for them. They would lied on letter to better bussiness bureau then turn around do another thing. They would give me a chase around the bush and then threatened me then stated on the letter to better business bureau that they did not. The government should stop using these mofo since they are charging them an arm and a leg for their crappy services. I really don't know why our government still use them when they have so many complains.