|
captnothing
May 2, 2010
fraud
They will take your money instantly w/ no shipment ever. They will not refund your money w/out the bank filing a dispute. This is a complete scam!!! They have no product or store. DO NOT BUY FROM DCCA!! The good reviews are bogass. Check out the BBB ratinf of "F".
|
|
|
Gareth
April 29, 2010
Scam
Do not ever place an order with Dealer Cost Car Audio. I wish I had done soem research before I made this mistake. If you look them up on the Better Business Bureau you will see their track record. I placed an order on February 1st for a car stereo. Within 24 hours they withdrew the funds from my account - they waste no time whatsoever doing that. Here it is April 14th and I have still not received my order. I have however have been getting many emails from them saying "a couple of more days, just a bit longer, 1-2 more days, etc" It is all bull!@#$. They will tell you the item is on backorder, etc. They will even send you an email saying your order has shipped and when you click on the UPS tracking number it says Billing Information Received. I put a complaint on the BBB website and got a phone call from DCCA within 5 minutes. The guy Matt tells me if I revoke my review they will overnight my order to me. Can you believe this? All you have to do is look this company up on any consumer review site and you will see the truth. DO yourself a favor and avoid this company. They will advertise great prices for their products and try to lure you in, and will take your money with a quickness but, getting your order to you...that is another LONG story.
|
|
|
bodykits
March 15, 2010
Never receiving product
Ordered ALPINE PXE-H650 from Dealer Cost Car Audio last year. They charged my credit card on 22nd Nov 2009 when item was never in stock. Never notified me regarding item being out of stock. About a month later email them asking where is item and was told no stock yet. Asked why was credit card was charged when item was not yet in stock. Sales manager robert replied and said this is correct and said "no stock yet". 2 months later asked Robert to contact Alpine to see when will stock be arriving, he said few days time. A few weeks after that contacted him again and ask what happen. He says "still on backorder"?? It is now 15th March 2010 and still no item. Will keep this review updated on more delays
My mistake was not researching before buying off Dealer Cost Car Audio. Pls do research on any business to see if there are any customers complaints before purchasing off the net.
Simply google: "name of company ratings"
|
|
|
Juvy
March 4, 2010
Thieves
THESE GUYS ARE THIEVES!! THEY STOLE $300.99 FROM ME. They do not have a business license in Santa Clara, CA. I called the city. Their address is a mail center (like a PO BOX).
I let them put me off past 60 days and was not able to dispute the charges with my credit card. And this company refused to return my money and now my emails. Because they don't have an actually address you cannot find they to sue them.
Now that I have post a lot of negative reviews, DCCA contacted me. They asked me to *** the reviews then they would return my money. These guys never stop trying to manipulate people. I told them to return my money and then I would remove the reviews. Never heard back from them. The reviews continue. The truth hurts...
|
|
|
CHARGERSRT8
February 27, 2010
Bad Customer Service / Bad Reviews/ Grade F With BBB
Ordered a Viper 5902 On Thursday 2/25/10 with Dodge bypass, Called all day Thursday and never got through wasted many cell minutes at the end of a 15 Min wait it said call can not go through.Called again friday got through was told my item would ship out Friday today... Got email later today saying no tracking yet wouldnt ship till monday, tired of stressing over this and reading bad reviews. I have emailed them Tonight 2/26/10 and asked for a full refund If they respond ASAP i will change my review to positive. I honestly belive this company dosent stock any products and just orders them once people order off their site. PLease refund my order ASAP Thank you. Although they do respond to emails fairly quick. *i will update with refund status*
|
|
|
Alex
February 26, 2010
Liar
Do not Buy Them, Do not buy from them or you'll have the worst experience of your life! I bought a pair of speakers and a sub on Dec/20/2009 we are in Feb/14/2010 and still not received my stuff. not even for a moment consider buying from DCCA, they are liars! after a minimum 40 e-mail `s and many hours on the phone waiting, trying to talk with them to resolve (they never answer the phone never!) I contacted my bank to get my money back(the only way). DCCA should be banned from the enternet..
|
|
|
Dizzee
February 25, 2010
Thieves
Place online order on 8/15/09 paid with debit card. Card was immediately charged. 8/24/09 no shipping notice emailed customer service they said should be shipped any day. September no shipping notice emailed customer service they said "clarify" and send invoice to them. October no shipping emailed customer service to cancel order and refund they said "why". December submitted complaint to CA State Attorney General they wrote to Dealer Cost Car Audio. Dealer Cost send them back a reply that they had canceled and refund the money. Jan 27th 2010 Dealer Cost emailed me that they had canceled the order and I should have my refund in 3 to 7 days. February 10th still no refund. EmailedDealer Cost Car Audio and they asked for my credit card number so they could refund which means they lied to the CA Attorney General. Do Not Buy From This Company before you do a "review" search. They have over 500 BBB reports and have an "F" rating. Also, anyone who has been ripped by them should go online to the CA State Attorney General's website and file a complaint. They told me if they get enough complaints they will start and investigation. Let's put an end to this online crook.
|
|
|
Marc
February 23, 2010
Scam
Wish I had read reviews sooner on Dealer Cost Car Audio dealercostcaraudio.com...
After waiting 3 weeks for shipment, we cancelled our order and were told to expect a refund soon. We gave them the benefit of the doubt, as Robert Jones strung us along through countless emails.
Now nearly 4 months later, they STILL have not voluntarily refunded the money due. I have contacted my bank; they are doing what is neccesary to get the refund. I highly suggest anyone in the same situation do so as well. In the amount of time you'd spend waiting for someone at DCCA to answer the phone, my bank took all the details and is taking care if it.
This SCAM of a company needs to be shut down NOW and learn the meaning of "what goes around comes around".
BUYERS BEWARE!!!
|
|
|
Dealercostvictim
February 19, 2010
No Refund
THESE GUYS ARE THIEVES!! THEY STOLE $300.99 FROM ME. They do not have a business license in Santa Clara, CA. I called the city. Their address is a mail center (like a PO BOX). I let them put me off past 60 days and was not able to dispute the charges with my credit card. And this company refused to return my money and now my emails. Because they don't have an actually address you cannot find they to sue them.
|
|
|
Delbert Cody
February 11, 2010
NO SHIPPING NO REFUND
DO NOT BUY FROM THIS STORE UNLESS YOU DO A "REVIEWS" SEARCH FIRST. Placed order on 8/15/09 and paid with debit card which was immediately charged. On 8/24/09 still no shipping notice. Customer service Robert Jones email said should ship any day. September still no shipping. Email customer service, they pleaded "ignorant" and asked me to provide them with order details. Did so. They replied it would ship in next few days. October, asked them to cancel. They emailed "why". Did not. November asked for refund. They emailed "is there a problem". December I wrote to the CA State Attorney General, they wrote him. He replied to them that he was canceling order and refunding money and on Jan 27, 2010 emailed me that order was canceled and I should have my refund in 3 to 7 days. February 10, 2010 still no refund, tired to get bank to credit but too much time had elapsed for them to do it. Customer service said they need me to provide my credit card info to them so they could get the refund, this was well after the date of 27th Jan when they said it had been refunded. ALL THOSE WHO HAVE BEEN RIPPED BY DEALER COST CAR AUDIO IN SANTA ANA CA NEED TO GO ONLINE TO THE CA STATES ATTORNEY GENERAL'S WEBSITE AND FILE A COMPLAINT. They have informed me if they get enough complaints they will investigate them. The BBB has over 500 complaints on this company and gives them an "F". PLEASE DO NOT BUY FROM THIS STORE.
|
