wozzer1978

First of all the customer service at dealextreme is dredfull iv been trying to get my problem sorted out for almost 5 months now its a joke!

iv placed alot of big orders with dealextreme drop shipping and now because of them agreeing my last orders have been took by customs and confiscated which they now refunded me for my paypal account has now been banned!

now because my first orders going back almost 5 months now still has not been delivered and the tracking is showing the same progress and the orders they refunded me for because of customs confiscating them it does not take much understanding that all my other orders that i have placed that have not been delivered have also been confiscated by customs!

iv had to refund all my buyers by paypal because they have not recieved there items i bought from dealextreme i just want them to refund me for all items that have been confiscated by customs which i may add is everyone of my orders!

the ticket system is a joke all i get back from it is one order being checked and to say wait abit longer... its been nearly 5 months i dont think its coming! and the live help is a waste of time as well nothing gets sorted after hrs of talking to the customer service agents i just want what is owing me back iv had to pay people there money back for items that they should have been delivering they have already refunded me £1000 for the last few orders i made with them after they admitted customs have confiscated them so please now refund me for the rest of my orders that have been sent months before them ones that have not come!
i used the remove logos in my orders and this proves it dont work.
dealextreme owe me around £4500 i really carnt belive a site as big as this and has been going for years that only accept paypal as a payment is risking conning buyers into buying fake goods. the controllers ect.. i bought showed them plain and blank with no logos on them but you have shipped me items that are 100% copying the original sony and microsoft product even down to the packaging which i the buyer had no idea was being sent out its wrong and illegal in china and the u.k!

here are all my order numbers that need refunding!
01094QXK
0109ZX9X
01099K03
01099Q23
01096X61
0109QK4U
0109U4SM
0109M124
010926U0
01099USQ
010933Z4
0109KSM6
01108466
0110TM27
01100ZUX
01105QU6
011061MX
0110Z3U5
0110XK63
0110X06S
0110U5UX
011096M5
01123U99
0112S956
01117M40
01118S80
0111ZS32
0111947X
01114843
0111S750
01113770
0111Z1T8
01114379
0111Z7XU
01105X1Q
0110KM44
0110472U
01103S5Q
01108Q28
01108S03
0110Z650
011000QT
011322Z1
0113U84Z
0113669T
011375X0
01135U06
01139K82
0113UUT6
0113USX9
0113S8SU
01133KT9
01138S13
01131761
011312XZ
01133T9K
01135UZ8
0112QMU8
011292ST
0112K3XZ
01122SZ0
0115364T
0115Q546
01150ZUS
01153931
0115095M
0114447X
011490MX
01146K33
0114Z228
0114085X
01141K19
01141813
0114XUM9
0114ZSQ0
01143K56
011375T1
011316UK
01135X85
011329S8
0113S6SZ
0117Q9K7
01161259
0116Z7QX
0116356Q
01164M4T
01169K5U
0116K460
0116USQ5
011625T2
0116SZ1S
01167T3X
0116SQ75
0116S09T
011691KU
01151K87
0115Q04X
0115USQQ
01150671
0115818S
0115416Q
0118U047
0118K639
01186K8S
0118ST7M
011827U9
01188U91
0118TKXX
01187MUM
0118KM87
0118U0X7
01189884
0118KTS4
01181KTM
011773MK
011769Z5
01179767
01178U67
0117722T
0117U49S
0117U8UQ
0120M03S
01203MZ2
0120Z2Q6
0120KQ38
01207TQ7
01195S15
011947XK
0119KK3M
0119S57S
01191278
0119Q193
0119U04S
0119MZMS
01193S72
0119XMMK
0119K0M0
0119K0M0
0119KZ45
0119U092
01184166
01184S8T
0122QS14
012235M6
012201M5
01227TQQ
01222072
0122Q1S6
0122UKU5
01221418
0122ZX60
0122T1XU
0122Q1MX
0122ZZ84
01228U5K
01220323
0122S67X
012207Q4
012284QQ
01222TQ4
01204797
0120QZM7
0125M5T4
0125KZXX
01250059
0125TU7X
01238035
0123M6Q5
0123UK23
0123KT65
01231X18
0123792S
01230SUZ
0123MTQ0
0122S21K
0122ST7S
012237Z6
01227S0M
0122Q254
0122U042
0125X44S
0125U326
0125K48U
01251SXS
01253TTT
0125S800
01251Z42
01258S35
0125QQ80
0125K8S0
012572M2
0125M299
0125Q0X6
0125M670
012572ZQ
0125Q7UX
0125TU5X
0125QZXT
01255TK4
012520KZ
02082XQ4
0208S1S7
0208U533
0208UM03
0127TQS3
01279892
01270ZTM
012772U7
01274KMM
01272XX0
0127M4UM
0127X943
01273M9S
0125KXMN
0125S889
0125Q404
01256434
01257300
012564U4
0125K3Z1
02080S73
0208T0SS
0208KXKU
02082MZ7
0208K689
0208ZXQ1
020820X0
02087585
0208Q7SQ
02086234
02084Z5Q
020896M9
02087U37
020874TQ
0208Q1UX
020878KX
0208Q5TM
02089SS6
02080TZX
02083T3K
0212K721
0201X1Q6
0209M01S
020896K6
02085UK3
020849TM
0208ZXM2
0208U64Q
0208K9SU
0208K591
0208U1MT
0208Q9T5
0208KQKZ
0208X75K
02084ZZ6
02088S17
020808Z7
0208Z632
02082876
020877SQ

THIEVES. If you've been ripped off by DX, like thousands of others, join my group or page. This is my only option since DX stopped responding and it's too late for Paypal to do anything. I want to hear your story about how they let you down or ripped you off. With enough participation we can turn this into a class-action lawsuit and recover our money.

This company makes cheap goods available because they can offset the poor profit margin by simply not sending out 5% of their orders, and pretending it got lost in the mail until the 45-day validity period in PayPal expires, and then never refunding. This leaves you in a position where you can do absolutely nothing to get your money back. Here is a list of their dirty tricks:
- ALL orders are paid up front, but DX doesn't necessarily even have the product! Even whenn it says "In stock" or "temporarily sold out" they simply DO NOT AND MAY NEVER HAVE THE PRODUCT. You are LUCKY if you ever get it. You will NEVER get it in the time they specify, if at all. If they never restock the product, you will NEVER get your money back! There are many products advertised as "in stock" on DX that they have not in fact had for years! Most online stores WILL NOT ACCEPT your money if they do not have a product available, because it just means they will have to refund you. But DX doesn't do this because THEY HAVE NO INTENTION OF REFUNDING YOU, unless you lodge a complaint with Paypal within 45 days. Since most orders take longer than this to arrive, most of DX's customers never do this in time!
- A variation on the above trick, your order will go through, and then the order will say "Pending" - leading you to believe that it will be packaged shortly. But items can be "pending" for more than 12 months! By this time, there is no way for you to get your money back, and DX will ignore you if you try to complain.
- Most of dealextremes tricks rely on you waiting for the 45 day period without lodging a PayPal dispute. This even includes being told that they will or have sent you a refund or replaced the item, then you wait, but there is no refund, but if its been 45 days, you are screwed! They will tell you ANYTHING to keep you on the hook until the 45 days are up, and then they don't care.
- If you ever point out that you have been ripped-off by DealExtreme on their forums or messageboards THEY WILL BAN YOU so that you cannot tell others. So far they have locked 11 of my accounts for attempting to tell others of these dirty tricks.
- DealExtreme is WELL KNOWN to all the scam-reporting websites on the internet. If you don't believe me, just google "dealextreme scam" you will get hundreds of hits from various scam-reporting websites containing basically the same story from ripped-off customers.
- If you haven't been ripped-off yet, it's only a matter of time, there is NO protection for you and the support staff are not interested in refunding money.

I have gone to a lot of effort to start this cause against DealExtreme because I cannot stand that they are able to get away with this, and their customers and potential customers need to be aware of how they operate.
Help us expose them by telling us your story:

http://www.facebook.com/pages/DealExtreme-are-thieves/103354763081603?sk=wall
(Page)
or
http://www.facebook.com/home.php?sk=group_200569453297410&ap=1
(Group)

-=DealExtreme Are Thieves=-

I ordered a dvd drive for an xbox 360 it was 8 day late and it was used did not work. I open tit up and it was full of dust and cob webs and had been well used.

I am an old Deal Extreme customer. I bought so many excellent and rare gadgets there, and I would recommend it to everybody.
But, this is archived evidence of how Deal Extreme customers are shamelessly harassed by Deal Extreme Forum moderator while "Waiting for supplier" for items they bought at Deal Extreme:

http://mprofaca.cro.net/DX-rude-nutjob-harrasment_01.png
http://mprofaca.cro.net/DX-rude-nutjob-harrasment_02.png
http://mprofaca.cro.net/DX-rude-nutjob-harrasment_03.png

Is Deal Extreme owner (or anybody else) going to do something about it, particularly referring to Deal Extreme Forum "moderator" nicknamed NUTJOB ?
Complaints I posted to Deal Extreme Forum were promptly removed by its "moderators" NUTJOB and CYCLIST so that Deal Extreme staff members (and owners) could not read it.

MarioPro

After I have ordered my product ( a flashlight) i have waited 7 days, and nothing happened. on their web site, on the STATUS it says waiting for seller. Well... my credit card is already charged, and i have doubts now that this company will ever ship me anything. So i canceled my order, and bought it through a different store, although paid $15 more. I did write them e-mail 3 days after i ordered the product, but no response till today. This is a bad business, and i have already paid them 52 bucks for nothing!