Dear Sir,

SUMMARY - PRODUCT NOT RECEIVED EVEN AFTER ORDERING ON 21ST AUGUST, 2009 & PAYMENT ON 5TH OCTOBER, 2009. THEY ARE SBI CARD PARTNERS.

I had ordered Jabra Bluetooth Car Kit, Qty : 1 for Rs. 1999 from Deals4all on 21st Aug., 2009
Order no.: 000091136.

There advertisement was as a pamphlet with SBI Credit Card statement, wherein they had some tie-up with SBI. the same amount was taken from my card account on 5th Oct., 2009. It was also advertised at the SBI website as also deals4all company's website (http://www.deals4all.net/sbicardoffers/)

I have sent them many mails & called nearly 60-70 times but they have still not despatched the product. Most of the times there customer care no. keeps us on hold for more than an hour [Customer Care (09.00 to 18.00 hrs) + 91 22 4079 1234 ] They have replied to mails confirming that they are sending the product but have never done so. Then after threatening them, one of the CSR gave their office no. 022-40791263 but even they were just making promises.

I am having copies of their mails confirming that they are sending the product but have never done so.

There contact details are as follows :
Director : Ujjival Saraf (I was told by an employee)
Some employees : Shalaka Mayekar, Aftab, Satish, Ashok, Rajesh.

Address :
deals 4all
246, Laxmi Plaza, Laxmi Ind. Estate,
New Link Rd, Andheri (W), Mumbai, INDIA - 400 053.
Fax:+ 91 22 2636 7523
Email:[email protected]
Website:www.deals4all.net
Customer Care (09.00 to 18.00 hrs) + 91 22 4079 1234

I have come across a lot of complaints against them on the internet, but my bad luck is I saw those complaints after I grew suspicious, when they were just making promises & never despatching the product.

The complaints are at the following sites :
http://www.consumercomplaints.in/bycompany/deals4all-a14698.html
http://www.complaintsboard.com/byurl/deals4all.net.html
http://www.complaintsboard.com/bycompany/some-deals-4-all-a41612.html
http://www.mouthshut.com/review/Deals4all.net-139929-1.html
http://www.merishikayat.com/?q=forum/11500
http://www.consumercourt.in/mobile-handset/3116-mobile-deals4all.html
http://www.consumercomplaints.in/complaints/deals4all-and-sbi-cards-polo-watch-offer-c49354.html
http://offersgalore.blogspot.com/2008/04/get-wrist-watch-worth-rs3090-for-rs599.html
http://www.articlesnatch.com/topic/apology+letter
http://www.complaints.com/2008/june/25/REDIFF_SHOPPING___DEALS_4ALL_CHEATS_CUSTOMERS___W_175160.htm
http://www.merishikayat.com/?q=taxonomy/term/1593
http://www.consumercourt.in/other-services/6788-deals4all-polo-watch-order-no-000080950-a.html
http://www.mouthshut.com/review/General_Advice_on_Cell_Phones-159625-1.html
http://www.consumerforums.in/List_of_companies/deals4all-mumbai
http://www.consumercomplaints.in/complaints/deals4all-and-sbi-cards-polo-watch-offer-c49354.html
http://www.labnol.org/india/interesting/an-sbi-credit-card-could-get-you-an-unlocked-iphone/1808/

I HOPE THIS WILL HELP OTHER CONSUMERS TO BE AWARE OF THOSE PEOPLE, FOR WHOM I DON'T WANT TO EVEN THING AS EXCEPT CHEATERS.

Thanks & Best Regards,

Himanshu Kharabe

I (Vivek Khanvilkar) had placed an online order for Giordano watch on Nov'05 2007...order no - 130023355. The shipment committment on the website was of 16days from day of booking.

It has been over three months and I am yet to get the watch delivered....this is one of the most pathetic online shopping company that I have come across with. Inspite of regular follow-up nothing has been done to process the order....every time some novel excuses have been made up and false promises give to....

Unfortunately there is nothing that I can do about this wrong deed from this company but....I am really going post this incidence on all possible blog sites so that no other genuine people like me get fooled by your company...