Debt Recovery Solutions
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Category: Business & Finances
Contact Information United States
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Debt Recovery Solutions Reviews
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tmcgee
February 15, 2011
UNREACHABLE
I RECEIVED A STATEMENT FROM DEBT RECOVERY SOLUTIONS SEVERAL MONTHS AGO AND WAS UNABLE TO GET IN TOUCH WITH THEM. I HAVE RECENETLY BEEN TRYING TO CONTACT THEM TO PAY THE SETTLEMENT AMOUNT AND GET THIS OFF MY CREDIT BUT EVERY TIME I CALL IT SAYS THERE OFFICES ARE CLOSED. I TRIED THE WEBSITE DBTSOLUTIONS.COM AND THE ONLY OPTIONS ARE TO MAKE A PAYMENT OR SUBMIT BANKRUPTCY INFORMATION. I WANT TO VIEW MY ACCOUNT AND MAKE SURE THAT WHAT I PAY IS GOING TO CLOSE THIS OUT. I JUST WISH THEY WOULD EITHER ANSWER THE PHONE OR ALLOW PEOPLE TO ACCESS THEIR ACCOUNT INFO ONLINE
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shittzb
March 2, 2010
Settlement Amount
I paid the settlement amount that was offered a couple of months late than the letter that was sent and when I spoke to the representative on the telephone to inquire if my account has been cleared of any further charges/fees, I was told that there were remaining monies on my account that need to be paid. No letters from collections agencies. They just keep billing us for unnecessary charges.
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susann carelli
January 29, 2009
fraud
I received a coolection notice out of the blue, claiming I owed Verizon $117.09 for an address I lived in four years ago. The telephone number I supposedly had is an upstate NY telphone number and could not have possibly been connected in the area code I was in at the time. The woman claimed that the bil was from March 2003 through May 2003. While I lived at my old address (16 years) I did not have Verizon as my home telphone company. She indicated they had sent numerous letters to my new address which is not true. I have a Verizon home phone now but the numbner is not listed under my married name. I don't know how they got my old address, my name, or my current phone number. The whole thing reeks of a scam and from what I can tell others have dealt with these creeps. They are no longer using the Westbury, NY address they have been using in the past. This woman told me this debt has been reported to "a credit age4ncy" but didn't seem to know which one. Any time I asked a question she told me I would have to wait 8-10 weeks for Verizon to send me their documents so I could see all the information about this supposed debt. When I got my Veriozn home phone number in August 08, nothing about a past due balance or being reported to a collection agency never was mentioned. I think this agency is fraudulent and the fact that they are now using a different address is telling. Further when I lived at my previous address (which they have) I was in an 845 area code. The number connected to this debt is 518 (Albany area). When I questioned the area code she said that Verizon wouldn't be able to give me any information because the number had been "recycled." This woman must think I am a complete idiot. In any case I am going to request my credit reports to see if it has been reported as she told it was. I am also going to send them a registered letter that they have to sign for and make them validate the debt. I wouold be interested in hearing from anyone who has had problems with this company.
Thanks
S.
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Roberto
January 4, 2009
Harassment
I relocated from Newport R.I. to Charleston S.C. five years ago. At that time I paid every penny of debt I had and I made follow up phone calls to ensure all accounts were paid and closed. I also had proper address changes and received mail from anyone and everyone.
Five years later I receive a bill from Debt Recovery Solutions claiming I owe a phone bill; they said they purchased the account from Verizon who actually verified that they sold my information.I told them I paid it. They started to harass me with continued billing and harassing phone calls. The call were threatening! Next they started reporting me to the credit companies with follow up phone calls. 'Have you checked your credit report recently.'
I have filed a complaint with the FCC and I received a reference number. The deleterious information continues to be reported and I have heard nothing further from the FCC.
When I called Verizon and asked for a copy of the bill and asked why they had not contacted me in five years. I was transferred to a dozen different people. Noone knew. What I received in the mail was a piece of blank gray paper. There was nothing to read. I asked Recovery Debt Solutions for a copy of the bill they sent me the sme piece blank paper.
This continues to this day.
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