DecorMyEyes.com

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Category: Services

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United States

DecorMyEyes.com Reviews

expatinuk December 10, 2009
sent wrong lenses, refuses to correct
company sent wrong lenses despite having the right prescription details and specs. I had paid $329 for the wrong item. When approached they said they could not send the right lenses until I paid an additional $175 even though they acknowledged it is their fault.

When I phoned them, I was told by Tony Russo, the manager, that "it was an idiotic order; it was his error he would handle, but why did I live in Dubai, with all the sand niggers?" Such immature and unprofessional language has never been experienced by me before - I am absolutely stunned that this guy continues to be in business!
helplessincolumbus October 26, 2009
Eyeglass Repair
STAY CLEAR OF THESE RIP-OFF ARTISTS!!! I sent my eyeglasses in for some minor cosmetic repair to the frame and ended up being threatened by a man named Tony Russo, who claimed to be the owener of the company. After waiting for more than five weeks to get my glasses back, I finally received them only to discover I had paid nearly $80 for NOTHING, the repairs had NOT BEEN DONE!!! I called my credit card company and lodged a complaint to get my money back. Two days later 'Tony' called me and pleaded with me to return the glasses and promised to reimburse me for the overnight shipping fee to send them back and that there would not be any charge to fix them correctly. He promised to have them back to me within three days. On the fourth day and no glasses, I sent an email asking what the status was on their return and later that day recieved a message to contact them. When I did, the girl that I stated off speaking with handed me off to Tony, who then told me that the repairs HAD been done. He then went on to tell me HE WAS IN COTROL, and that I would get my glasses back only after they were paid for. He then started cursing me, and I handed the phone off to my husband. I won't repeat the words Tony said to my husband, but lets just say it was the most foul language I've ever heard, and I'm no saint by any means. I just can't believe we live in a country where someone can operate a shady business such as this and get away with treating customers such as this. BAD NEWS ALL THE WAY AROUND!!! :(
Paigejj August 30, 2009
Nasty email from them
While visiting the site DecorMyEyes.com a pop-up come on for a survey of what I liked and did not like about the site. As a marketing expert, I gave them a suggestion about their young girl that they have on the site that steps out to speak to you in cocktail dress. Not very proffesional. I suggested it would be more credible if the person came out in a lab coat, as a representation of someone that would be making their prescription glasses. This would give them more credibility. My suggestion was to assist then in succeeding. Their reply was to assist then in failing. <br />
See the response I got. I am not ordering from them and I am posting to let you know... buyer beware!<br />
<br />
From: [email protected]<br />
> To: XXXXX<br />
> Date: Sat, 29 Aug 2009 15:05:45 -0400<br />
> Subject: RE: Feedback - Suggestion<br />
> <br />
> How about if she came out and took her tits out?<br />
> Would you order then?<br />
> <br />
> <br />
> Have you read our testimonials and reviews??<br />
> http://www.decormyeyes.com/testimonials.asp<br />
> http://www.eyewearus.com/testimonials.asp<br />
>
Don August 10, 2009
Threats/Harassment
This is the response from "Tony Russo" after he phoned me today out of the blue to ask how my Armani glasses were that he destroyed. Previously, he had threatened to send two men out to break my legs. Anyone else wanting to sue his company, please contact me.

Anyway, this is his email:

From: [email protected]
Subject: RE: Your Order
Date: August 10, 2009 4:14:23 PM PDT

"Donald, or may I call you DICK? Ohh that’s Robert right? I donno whatever you are still a DICK so lets just call you DICK to put the name to the face

“repaired glasses that you deliberately destroyed”…. This is all questionable and will need to be examined in detail

Did you see me destroy them?
Did you snap some pics before and after?
Are my prints on the item?
Do you know your glasses where worthless before you sent them to me?

So many questions… So little answers


This is fun stuff fun stuff.

Inna, She is a secretary but I would not mind if you sued her also…..
She is HOT and has some nice tits…. I would love to get to know her better.
See the difference between you and me is that we love litigation over here….

For me this is fuel in the fire.. I am very much interested in getting served.
Please spend as much money as you possible can on this lawsuit. Entertain yourself
Spend ten thousand to collect on ten cents… Had you paid the restocking fee this would NOT have occurred because you where cheap ass bitch.
But since you want to spend money.. lets get the show on the road… My corp has the resources to fight with your until you croke. I will depose
Everyone in your office and adjurn all of your motions. I will request more information then you can imagine and drag this trial until yesteryear.

At the end of the day the corp will be bankrupt and you will be collecting at the back of the line to all of our creditors that are already suing us
I am being sued by so many companies and clients that its not even funny….. IRONIC but true

So GET IN LINE MAN!!

I would sue the following people in this order….. I can even work with you to draft the paperwork… How is tomorrow 10ish?

· Tony Russo / CEO President
· Jessica Apple / CFO
· Vito Borker / Silent Partner
· eMalish Corp / MAIN CORP

You may also want to include these people but just for fun.

· Mickey Mouse / We all know who he is
· Goofy the Duck / He is Mickeys Friend
· Elmer Fud // He has a GUN be carefull.


So all in all the moral to this story is.. YOU ARE A STUPID MORON and if you where smart none of this would happen to you."
Don July 29, 2009
Fraud/Threats/Vandalism
After sending in a pair of $500 Giorgio Armani glasses, then a check for $75, I just got the glasses back twisted into a wire with the lenses popped out and each scratched with a diamond. Tony, the owner threatened to "send a couple of guys out to break my legs" if I complained to authorities.
Mor July 29, 2009
fraud
On their web site they specifically stated that name brand sunglasses could either have the existing lenses "buffed and polished" to remove scratches OR genuine name brand replacement lens (from the co. that made the sunglasses). They couldn't be buffed and polished. They told me they could get genuine replacement lenses, they could not and sent the glasses back with cheap plastic lenses that were scratched and packed in a baggie! They denied they said they could get genuine lenses.I did get back almost all of the money. They lied, and then said they could AGAIN get genuine replacement lenses and AGAIN couldn't! The NYS AG's office needs to be notified. DO NOT BUY FROM THEM!!!
Don July 25, 2009
Threats/Used Merchandise Sold as New
Wanting to return a pair of frames, I received numerous threats and ridicule from 22 year old owner, Tony. I finally had to pay a 20% restocking fee when their website clearly states 100% Satisfaction or Money Back Guarantee.

Beyond all else, check out the username decormyeyes on eBay and you will see that they are purchasing hundreds if not thousands of used sunglasses and frames and apparently passing them off as new!
So Aghast July 7, 2009
Fraud/Threats
Purchased frames that did not fit. The home page says 100% Satisfaction. Money Back. Guarantee. But when I asked about a return, I was told there was a 20% restocking fee plus they would charge me for the "free shipping." I was told that if I called my credit card company, the owner, Tony, who says he is 22, "would break the glasses [which I sent in to them for repair] into a million pieces." He then called me a homosexual, and said that if I complained about him to the authorities, he would find me wherever I was and break my legs. The company is registered as eMalish Corporation, with an address of 56 Beaumont Street, Brooklyn NY 11235
Stephanie Daniels June 25, 2009
Information Privacy
DO NOT BUY FROM DECORMYEYES.COM!!! These sleezebags sold my credit card information to people at poker.com so they could gamble and charge it to my credit card! When I spoke with my credit card company they informed me that it was likely decormyeyes as they have a history for doing this to their customers and are currently under investigation. How do these people sleep at night??
taiyou June 11, 2009
fraud/counterfeits
Stanley Bolds aka Tony Russo aka Vito Borker (perhaps Vito Porker), has filed a fake lawsuit against me in small claims court. He said I should appear in court with my attorney (small claims courts do not allow attorneys) and wants to sue for all the "costs" i made him incur despite asking to cancel my order many times. He would not listen nor would his rude staff via phone. Simply, put, DO NOT ORDER from this company. He should be locked up and shut down already. I've filed FBI report and BBB complaint. Next is the State Attorney. Amazing how any consumer could be sued by a merchant; it should be the other way around. I am not scared of him and am ready for his fake lawsuit if it ever becomes legit. My credit card company already resolved my dispute without Vito's assistance. He is obviously in dire need of money to sue a person in small claims. I wonder if he will fly out here just to attend the hearing. lol

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